The Most Common Myths About Cloud-Based Phone Systems In Buffalo, NY Debunked

Sticking to an old phone system until it dies will save you money.

Consider PBX maintenance, increasing carrier fees, and the cost of changes made during expansion and relocation, and you might be losing money by sticking with outdated systems. Instead of waiting for a forced change, such as discontinued equipment or the closing or merging of your current telephony provider, you should switch to a cloud-based phone system to avoid a rushed changeover and possible costly downtime.

VoIP is just a consumer solution.

Today, there are business-class cloud VoIP providers in Buffalo, NY with solutions specifically tailored for business use with high-quality IP phones and PBX features such as extension dialing, auto attendants, ring groups, conference calling, and more. VoIP and unified communications can be used to integrate voice, video, and data on a single, secure network to keep employees productive from wherever they work without compromising security or quality of service.

Cell phones can work just as well as cloud phone systems.

Most VoIP providers have apps that connect your cell phone into the office phone system, giving you mobility and all the advantages of a full business phone system. This gives you a platform to use your smartphone as a business extension whenever you want to and reroute the calls when you don't. You will not have to give out your personal cell number for business, and you can get business calls on your smartphone when you travel.

Managing the system on our own is going to be cost-efficient.

Reliability is really where a cloud-based phone system shines through. Cloud companies house their systems in data centers. A data center has multiple forms of redundancy, such as power redundancy between multiple grids and failover to back up generators, multiple redundancies to backbone carriers, and proper ventilation and cooling. An average business cannot begin to approach this level of redundancy economically.

Comtel is among the most trusted IP phone system providers in Buffalo, NY. It does not matter how many employees you have in your company, if you need a reliable solution that will serve you reliably in voice, data, internet, wireless, and fax, Comtel is a solid choice. For a single unified network which can further power your business communications, visit Comtel today!  To learn more, visit www.comtel.us. You can also call us at 716-874-5500.

How Cloud PBX Is Suitable For All Business Needs In Buffalo, NY

The choice of a business phone system is a crucial step because without the right communication framework in place, your business may suffer. Your business is most reliable when there is a reliable and flexible phone system solution that caters to your needs. If you are looking to streamline your business communications, all you need is a cloud PBX phone system in Buffalo, NY. Whether you require only a few phones or several hundred, PBX phones are the right choice for you. They are ideal for all, from small businesses to large corporate companies.

Some of the advanced features that make them suitable for all business needs are listed below.

• Voice Processing& Unified Messaging Systems:

It is very difficult to manage all the Faxes, Voicemails, Emails, Text Messages, and more, each one zinging towards your business at lightning speed and in huge numbers. Handling this kind of work requires superior efficiency while attending to mission-critical tasks. Thus, an effective strategy for superior communication starts with the right cloud-based VoIP phone system in Buffalo, NY.

• Call Recording:

It is one service that is required by all types of industries, whether it is healthcare, automotive, financial services, or manufacturing.  With a cloud-based VoIP phone system, you can capture the phone-based interactions with customers for processes like simple information retrieval, management, and more.  

• Messages on Hold:

Are you too busy to attend to each call? Well, these phone systems also offer custom messaging on hold service options, which allows your business to engage your customers while they're put on hold. There is a customized script, voice talent, and player service for your phone system. It is a great way to provide customers with all the necessary information about your business.

• Voice and Data Solutions:

Companies like Comtel tailor the right business telephone system for you, providing an ultimate blend of power, flexibility, and functionality to your business. Keeping in mind your needs in voice, private networking, data, or internet, they certainly have you covered.
Therefore, if you are looking to invest in Cloud PBX, Comtel is the company that you should turn to. You can also contact them if you are looking for a fully hosted Voice service for your business in Buffalo, NY.

Visit their website https://www.comtel.us to learn more about their services. You can also call them at (716) 874-5500 or simply drop an email to sales@comtel.us. 

Reasons You Should Switch to Hosted VoIP in Buffalo, NY Now

Hosted VoIP is an effective communication tool among businesses of all sizes in Buffalo, NY as the wide range of benefits it offers comes at an extremely affordable price. Some of the advantages of using VoIP systems over conventional phone systems are discussed below.

Cost savings

The cost savings potential of VoIP is immense. Other than additional (and optional) costs to purchase the handsets, there are virtually no extra costs involved, and you get excellent services at flat rates by choosing a package you need.

Contact Center Benefits

You can benefit from services like

• Representative scan communicate with customers via phone, chat, email, and more through Unified Communication
• A lot of VoIP services offer easy access to the metrics and the oversight you need to make smarter decisions.
• VoIP allows you to optimize the number of calls received according to CSR training, skill level, and other factors.

Availability of add-on features

VoIP systems are easily scalable and flexible. That allows you to add or remove features depending upon your need. Some of the most popular add-ons include

• Voicemail-to-email transcription
• Automated call distribution
• Web-based remote management for adding phone lines
• Audio conferencing

Data integration

Integrating your communications across different channels allows you to create a positive customer experience. VoIP can allow you to do just that.

Mobility

Mobility is one of the most desirable features of VoIP systems. In order to suit your needs, you can enable phone calls to ring simultaneously to both desk and mobile phones, unlock mobile call transferring, or enable mobile failover in the rare case your internet goes down.

If you’re interested in a Cloud VoIP phone system and you’re in or around Buffalo, NY, there are customizable solutions offered by Comtel. The company provides everything from structured cabling to network equipment, as well as the necessary resources for complete installation and maintenance services.

Comtel is among the most trusted Mitel phone providers in the entire Northeast, and certainly, Buffalo, NY. It does not matter how many employees you have in your company, if you need a reliable solution that will serve your voice, data, Internet, wireless, and fax, Comtel is a solid choice. For a single unified network which can further power your business communications, visit Comtel today!

To learn more, visit www.comtel.us. You can also call them at 716-874-5500 or simply drop an email to sales@comtel.us.

Everything You Need to Know About Cloud PBX Phone Systems

A Cloud PBX is one part Cloud Computing & one part PBX. In Cloud computing, the data is stored and accessed over the Internet as opposed to locally stored on a PC. PBX (or Public Branch Exchange) is the core technology that enables communication.

By taking advantage of the Cloud, enhancing and growing your telephone system is very simple. Rather than purchasing more equipment like cabinets, servers, modules, our virtual PBX is expanded via software.

A Cloud PBX comes with many features such as Call Recording, IVR/Auto Attendant, Hot Desking, and more. Many customers realize cost savings due to reduction in unnecessary circuits, lower cost of support, among other reasons. Sometimes, employees need to work on a project in a different office location, but still want to make and receive phone calls. With the hosted Voice or VoIP systems in Buffalo, NY, you can unplug your IP phone, plug it in at an alternate location, and work as you normally do every day.

Cloud PBX technology works wonders for businesses of every size. If you’re interested in a Cloud PBX phone system and you’re in or around Buffalo, NY, there are customizable solutions offered by Comtel. The company provides everything from structured cabling to network equipment, as well as the necessary equipment to installation and maintenance services.

Comtel is among the most trusted IP Phone providers in Buffalo, NY. It does not matter how many employees you have in your company, if you need a reliable solution that will serve you reliably in voice, data, Internet, wireless, and fax, Comtel is a solid choice.For a single unified network which can further power your business communications,  visit Comtel today!

To learn more, visit www.comtel.us. You can also call them at 716-874-5500 or simply drop an email tosales@comtel.us.

Hosted VoIP Phone Systems – An Overview

Hosted Voice over Internet Protocol (VoIP) based phone systems were developed as an upgraded version of the conventional PBX phone systems. Conventional PBX systems were used largely in major offices and businesses, and many companies were looking for an increase in functionality and decrease in cost.
 

Since voice and data signals are sent over the internet in a hosted VoIP system, it works with a broadband connection. These systems are replacing conventional telephone systems at an enormous rate in many organizations because of the benefits and features.
 

How does a hosted VoIP system work?
Much similar to the tasks performed by a normal landline (PSTN lines), a hosted VoIP system allows clients to have connect with internal and external parties anywhere. A big difference between the two is the higher functionality and flexibility you get in a hosted system. Hosted VoIP systems often make use of software that enables a server to control the system over the internet. This system is designed to convert voice and data into digital data and then transmit it over a broadband connection.
 

Advantages offered by cloud-based phone systems in Buffalo, NY
There are a number of benefits in using a hosted VoIP system instead of a PSTN system or a PBX phone. The first and foremost being reduced costs. Not only can users enjoy calls and messages between sites for free, but also, the cost of maintenance is significantly lower. Another advantage is that one system can support multiple extensions, and since a hosted VoIP system is scalable, the number of extension lines can be increased or decreased as needed. Flexibility in terms of location is an added benefit. As the entire system works over the internet, a VoIP phone can be carried anywhere without compromising the functionalities of the system.
 

The features of a hosted VoIP system like lowered costs, higher functionalities, more reliability, and easy usability make it quite desirable. Comtel is a well-established name among companies who provide hosted PBX voice and data services in Buffalo,NY. We offer a number of features like call queuing, simultaneous ringing, and unified messaging without losing the stability of the network. We offer you fully hosted voice services. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500.

Technical Knowhow of a Hosted VoIP Phone System

Hosted VoIP (Voice over Internet Protocol) was designed and developed to ultimately replace traditional PBX phone systems with the promise of greater efficiency. The two main reasons why hosted VoIP is replacing traditional PBX phone systems at an enormous rate in businesses are:

• Increased functionality, simplicity
• Decreased costs

Any VoIP system works best on a fiber or broadband connection as the transmission usually runs over an Internet connection.

Just like any other phone system, a hosted VoIP phone system in Buffalo, NY allows employees of an organization to communicate internally and externally. A hosted VoIP system is managed and controlled easily from any web interface. Admin of your system occurs wherever you are located, and changes are performed on the fly.

A hosted VoIP PBX phone system has numerous benefits to in Buffalo, NY. The most significant benefit of using this particular phone system is that its installation and operational costs are very low. In addition to exchanging voice and data, hosted VoIP also allows you to enjoy essentially unlimited scale. With VoIP’s flexibility, the location of the phone never gets in the way. You can stay connected to the network from wherever you are as long as you have access to an internet connection.

The outcomes of a hosted VoIP PBX phone system are desirable – reduced cost, elimination of unnecessarily phone lines, more functionality, ease of moves/changes, integration of smart devices, and overall simplicity, make a cloud PBX a great choice. Comtel is a well-established name among companies who provide hosted VoIP voice and data services in Buffalo and Western New York. We offer all of the common features like call queuing, simultaneous ringing, and unified messaging along with more advanced applications such as speech to text options, contact center, call recording and more. We offer you fully-hosted voice services. Currently, we provide these services featuring Mitel phones in Buffalo, NY. As a matter of fact, we not only install our VOIP Phone Systems, we also maintain them and provide ongoing account management. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500. You can also write to us at sales@comtel.us

Why a VoIP Phone System may be Better Than a Traditional Phone System

In every aspect of life, the advancements in technology are being reflected, and the progression of telephone systems and how they function is among them. There have been significant improvements in how these systems work and with the functionality they deliver. Not only have the features been enhanced, but the services have also become much more cost-effective. VoIP phone systems have turned out great for both small and big businesses and organizations as they allow your voice to travel over the internet instead of requiring hard connection to a phone company central office. In simpler terms, all you need to have a conversation is an active internet connection, wired or wireless. The best part about a VoIP phone system is that it allows you to have seamless communications on the network among all your work locations.

Some of the most common features of a VoIP phone system include dial by name, call waiting, do not disturb, distinct ringing, call monitoring, call park, call forward, call detail records, flexible inbound ringing, interactive directory list, paging, hot desking, greeting, caller ID, speed dial, and simultaneous ringing.

Once you switch to VoIP phones in Buffalo NY, you get access to many advantages:

• Business phone systems do not require the degree of setup that premise PBXs require. The advanced VoIP phones are easy to setup, feature rich beyond your imagination, extremely reliable, and cost-effective to a great extent.

• These systems have a web interface to support instant changes. Another thing that must be considered is that these can save you as much as 50 percent on your monthly bills compared to the traditional phone systems using common phone lines.

• One single bill each month that covers your subscription, features, usage, and 24x7 service.

Comtel takes its job of furnishing all businesses with an IP phone system in Buffalo, NY very seriously. They have been working with business phone solutions for decades and have many clients across the country. They not only help you with the installation of business phone systems in Buffalo, NY but also provide around the clock support for all of your communications needs.

Learn more about the company and their services at www.comtel.us.