PBX (Private Branch Exchange) makes a business a mobile service. Private branch exchanges (PBX), circuit-based automatic switchboards for telephone systems are being replaced by Internet Protocol-based hosted PBX (IP PBX).
IP PBX is based on a technology called IP telephony which uses standard packet switch protocols to carry voice traffic across a data network. Small businesses are steadily moving towards hosted PBX in Buffalo, NY without any extra effort, as the PBX service providers migrate the premises systems into hosted PBX with relative ease. Many IP PBX systems also support hybrid environments allowing businesses to route analog and digital calls as well.
What Happens Next?
- Customers are in control
- You don’t have to deal with complex wiring and maintenance
- Hosted PBX increases flexibility and reliability
- Provide a menu of options to the callers
- Give extensions to individuals and multiple departments through a single number
- Take voice messages
- Transfer calls
- The customer gets a directory of employee extensions
- Automatic Call Distribution (ACD) system can be used to distribute calls
- Real-time call management
VOIP PBX service providers give the advantages of an office phone system without the hassles of managing it. One thing that makes hosted VOIP PBX an ideal choice from an economic and infrastructure point of view is the significant cost savings.
The best thing about hosted PBX environment is that you get unified communication (UC), thus, allows an individual to check and retrieve an email or voice mail or fax from any communication device at anytime and from any physical location which expands beyond voice mail services to data communications and video services.
Some other features you get access to when you switch to cloud PBX in buffalo include
- Easy call forwarding
- Automated attendants
- Virtual integrated Fax
- Increases flexibility as no more wired environment
- Highly encrypted data security with the latest firewalls
Get benefits from easy setup, reduced Telco costs, and have all the robust features to grow your business. Comtel lets you focus on your business without any hassle about the telecommunication by enabling cost reductions, providing an advanced voice platform, providing a virtually unlimited size and scope, performing remote moves and changes directly, performing self-administration of the system whenever desired. Comtel can also be contacted if you want to get small business telephone systems installed in Buffalo, NY. To know more about Comtel and the services we offer, you can visit our website http://www.comtel.us or you can also call us at (716) 874 5500.
