Friday 25 October 2019

5 Ways in Which VoIP for Business in Buffalo, NY Can Help Improve Team Communication

There are several reasons why hosted VoIP from a provider in Buffalo, NY, is worth the investment. Some of the most significant benefits VoIP can offer include:

1. It helps maintain customer relationships.
Customers are likely to get tired and frustrated when contacting you is difficult or time-consuming. However, VoIP is flexible and allows you to be available from anywhere and at any time. Customer satisfaction is important as it is the key to a long-lasting and fruitful relationship.

2. It boosts productivity by creating greater accessibility.
Replacing an out-of-date traditional phone system with an intuitive and comprehensive VoIP phone service will make your employee’s jobs easier, increase availability and responsiveness.

3. It provides flexibility to your team.
VoIP for business in Buffalo, NY, allows employees to work from any location, at any time. Allowing staff more freedom to work in a way that suits their individual needs is known to have increased productivity, better employee morale, and a stronger commitment.

4. It helps in scaling your team.
Unlike traditional phone systems, growth doesn’t require hardware or software changes, saving a lot of money, time, and effort. When your team is ready to grow, added communication costs shouldn’t be prohibitive, and with VoIP phone service, they won’t be.

5. It impresses potential customers.
Gaining the trust of potential clients is imperative, especially in the early stages of a new relationship. Having a VoIP phone service in place projects the right image because it gives your business the efficiency and professional touch that your customers will see.

The features of a hosted VoIP PBX phone system, like lowered costs, higher functionality, more reliability, and easier usability, make it desirable. Comtel is a well-established name who provides hosted VoIP voice and data services in Buffalo and Western New York. We offer a number of features like call queuing, simultaneous ringing, and unified messaging without losing the stability of the network. We offer you fully-hosted voice services. Currently, we provide these services using Mitel phones. As a matter of fact, we not only install our VoIP phone systems, we also maintain and troubleshoot them.

You can find out more about us by visiting our website www.comtel.us or call us today at (716) 874-5500. You can also write to us at sales@comtel.us.