Why You Should Get VoIP Phone Systems for Your Business?

Are you planning to get a VoIP phone system for your business in Buffalo, NY? Well, VoIP is certainly an ideal choice for businesses in New York due to its long list of features and benefits. Many small and big businesses are benefitting from these phone systems to achieve success and improve their customer care

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If you are planning to get VoIP phone system for your NY business, then rest assured that you will enjoy a variety of benefits including call detail records, call monitoring, interactive voice response, call park, blacklists, call queuing, hot desking, call recording, speed dial and call waiting. In addition, you will get caller ID, conference, simultaneous ring, do not disturb, call forward, unified messaging, automated attendant and many more features.

With such features, your business will be able to provide better customer response, and improve customer care. In addition, it will improve your employees’ productivity. And, these features and VoIP phone systems allow you to save money. How? Well, no more service calls, no more waiting and no more bills are surely benefitting, financially.

But, to obtain these benefits and to get a reliable Hosted VoIP phone system in Buffalo, NY, find a recognized firm – one with a long term reputation for excellence, around the clock support, and best in class products. Check out the vendor websites, and check with clients to ensure that you make the right decision.  

So, if you are looking for Cloud VoIP phone systems in Buffalo, NY, we recommend that you get in touch with Comtel. This firm offers a fully hosted voice and data service for businesses across Buffalo and Western New York. The firm is known for its comprehensive services that include data carrier services, conference room solutions, voice processing & unified messaging solutions and more. Visit www.comtel.us for more information. Or, call at (716) 874-5500.

Is a VoIP Phone System Suitable for Your Small Business?

Do you still use a traditional phone system for your business? Traditional phone systems can be a burden for small businesses with expensive and sometimes complicated equipment. Older phone systems suffer with limited capabilities, inefficient moves/changes, and reliance on a physical hardware infrastructure. Is it time to switch to a VoIP Phone System in Buffalo, NY?

VoIP, also known as Voice over Internet Protocol,is a technology that allows people to communicate through any network that uses Internet Protocol. The VoIP phone systems are cost-effective and reliable when compared to traditional phone systems. Now, the big question – is it suitable for your small business? It actually suits every business – but if you are curious, then here is a list of the benefits of switching to VoIP phone system:

•  Small businesses located in remote areas may need a more effective and economical mode of communication. The VoIP phone systems require almost no hardware investment,making it a scalable option for small businesses.
•  VoIP phone systems do not require hardware upgrades. This means that your business will no longer have to deal with outdated phone systems in future.
• Hosted VoIP systems for your businesses in Buffalo, NY are essential if you want to stay updated with advancing technology. This way, you will have more time to focus on your business.
• With different VoIP packages available, you can choose a suitable one according to your business size and need. And, the VoIP hardware remains the same, which means you can easily shift providers of plans as per the requirements. 

So, if you are planning to get a VoIP phone system for your business in Buffalo, NY, contact Comtel today. This notable company is recognized for providing fully hosted and data VoIP phone systems. For more information, call 716-874-5500.

Enhance Your Enterprise with Unified Communications

Increasingly, business staff are positioned to do more with less, to accomplish tasks more quickly, and to be more accessible.  Many organizations are taking steps to enable greater efficiencies with technology tools.  Comtel offers advanced unified communications products and services in the area, as part of our VoIP for Business in Buffalo NY and hosted VoIP in Buffalo NY.

How can Comtel help you? Our clients seize the opportunity withhigh quality voice and data services that deliver a series of enhanced capabilities with integration and mobility at the core.  We’ve seen major transitions in how businesses operate in just the last few years.  Today, we still use voice mail, but “messaging” is now available on your desk phone, your PC/laptop, tablet, or smart phone.  A typical experience is one where a business user has a single phone number – and calls to this destination find the individual wherever they might be.  Firms integrate contacts, use apps on their smart devices – all enhancing one’s ability to deliver seamless access.  VoIP has been a key driver in these developments.

What exactly is VoIP?
VoIP stands for Voice over Internet Protocol – and it leverages the Internet (or other IP network) for making and receiving telephone calls. This tends to deliver what can be an extremely affordable medium for communication, and an excellent means to reduce ongoing expenses.  With a new VoIP solution, businesses are able to drop many of their physical phone lines in favor of this streamlined network.  While one keeps their actual phone numbers, inbound and outbound telephone calls ride over the Internet connection, thus reducing the monthly expense one pays for lines and usage.

What are some of the VoIP features?
Comtel’s VoIP truly enables businesses to make the most of this highly-efficient, quality-driven, and customer-oriented solution. When you install a Comtel VoIP solution in your business, you also gain important features including:

• Distinct Ringing
• Automated Attendant
• Blind Transfer
• Interactive Voice Response
• Flexible Inbound Ringing (Customer Controlled)
• Day/Night/Holiday Greeting
• Unified Messaging (users are able to access their messages from any synched application)
• Flexible Extension Numbering
• Find Me/Follow Me with Call Control
• Dial by Name
• Direct Station Selection/Busy Lamp
• MOH – customizable
• COMTEL: Your connection for VoIP For Business Buffalo NY

If you are seeking an affordable solution for hosted VoIP in Buffalo NY, contact sales@Comtel.us for further information. We will meet with you for a no obligation assessment and get you started on the road to more efficient and affordable unified communications. If more convenient, contact us by telephone at 716 874-5500.