Wednesday 9 December 2015

Looking for Unified Communications in Buffalo NY? Check out Comtel Today!

Just what does a unified communications solution mean for your company? Unified communications is among the most popular catch-phrases we hear today so understanding its relevance can make a big difference.

In its simplest form, unified communications is the vehicle by which our voice, data, video, mobile devices, messaging integrate together. We see firms replacing multi-server environments in favor of integrated servers sharing applications, or virtual environments like datacenters with larger, but similarly shared applications/systems, and the like.

Comtel provides unified communications both in premise systems and our cloud PBX implementations. Today, the user experience may include a desk phone, a mailbox, an email, and the ability to plug in anywhere, or, use one single mobile device like a smartphone or tablet and have full functionality for making and receiving calls, leveraging wi-fi, and much more.

Comtel offers IP phone system to customers who are interested in making the most of their telecom investment. Being able to administer your own systems means having a robust web interface that allows you to make immediate changes to your service. Want to know more about what a Comtel unified communications solution might look like in your organization can do for you? Here are just some of the features you’ll get:
  • Flexible Inbound Ringing (Customer Controlled), cell phone pairing
  • Automated Attendant, answer and route by time of day
  • Call Recording
  • Unified Messaging
  • Simultaneous Ringing
  • Interactive Voice Response
  • Web Browser Administration/Management
This is by no means an exhaustive list of all of the IP phone system features you’ll enjoy when Comtel installs it for your business. Whether you are looking for unified communications or Hosted PBX in Buffalo, NY, Comtel has the experience to get the job done right and the testimonials to prove it. If you’re interested in finding out more, contact Comtel at sales@comtel.us today!

Tuesday 13 October 2015

VoIP Phone System Installation By The Experts at Comtel

VoIP is Voice over Internet Protocol technology. It is the technology used to transmit audio as data or packets over the Internet or private network to network users anywhere a connection is available. With the advent of digital age, VoIP is increasing in popularity and is being used for its great quality and low cost with incredible features. Calling nationally and internationally has become much cheaper than traditional phone service with this technology. Having a professional services implementation can make all the difference in the world. For WNY area installs, we rely on the expertise of field trained technical staff, as well as a fully manned NOC to manage installation, programming, as well as moves and changes.

If you are residing in the Western New York area and looking professionals to install a VoIP phone system, look no further than Comtel. Comtel is one of the leading companies in the Buffalo, Western New York area and serves all kinds of telecommunications needs. They have a team of dedicated staff, with a full complement of seasoned professionals to serve your ongoing requirements for products, support, training, or consultation. Comtel’s unified communications portfolio provides any business with options such as remote teleworker, plug & play IP sets, mobile phone integration, unified messaging, and much more. We will install a full-fledged set up for unified messaging which allows users to access their message anytime and anywhere trough a desktop or a smartphone or via email applications.

Take a leap toward improved communications, and look to install an IP phone systems from Comtel. Featuring the latest 6800 series desktop family from Mitel, our hosted PBX systems deliver around the clock. Comtel has been delivering solutions for the past 25 years in WNY. www.comtel.us/ 716-874-5500 ovisit www.comtel.us.

Wednesday 26 August 2015

Contact Comtel to Buy a Quality Unified Communications Suite at the Best Price

In the present business arena, Unified Communications is a buzzword that describes integration of real-time communication services, like instant messaging, mobile phones, e-mail, video conferencing, etc. In short, it is a set of many products which offer a unified user-interface & user-experience across various devices & media types. For this advanced communication & collaboration with consumers and vendors, businesses need a high-quality Unified Communications suite. To meet their needs, we – Comtel bring the best solutions that enable businesses to ensure excellent communication.

We are one of the most trusted companies in Buffalo and Western New York with a reputation for providing the best voice and data services. Through our wide range of products, we serve the needs of both small as well as large business organizations. Our Toshiba Unified Communications suite, for instance, is an excellent product that helps business to collaborate, communicate, and unify. It provides mobile unified messaging, instant messaging, customized call handling, and CRM integration to create a seamless workstream with enhanced access.

We also offer Toshiba’s UCedge client that redefines Unified Communications by bringing it to AndroidTM and iOS® smartphones and tablets and Windows® and Mac OS X® computers. In order to meet the telephone service needs of call centers, small businesses, and other businesses in Buffalo, we sell efficient VoIP Phone Systems. Some of the key features of our VoIP phone systems are their simplicity, security, and cost-efficiency. For more information about us or the wide range of solutions we offer, feel free to browse through our official website i.e. http://www.comtel.us/. If you have any query or concern related to our products and services, you can call us at 716 874 5500.

Thursday 30 July 2015

Comtel Is The Leading Provider Of IP telephony in Buffalo, NY

The evolution of the Internet has revolutionized information technology. Many new technologies have changed or improved our daily lives. One such remarkable technology is Internet telephony. With the help of Internet telephony, users can now contact anyone around the world through the Internet using a simple Internet connection. This is a very simple technology that allows two or more computer users to have conversation between themselves with the use of Internet telephony. It is very useful in the proper distribution of data and knowledge throughout the network with the help of Internet protocols.

If you are running a business and looking for IP telephony in Buffalo, NY , then look no further than Comtel. Comtel has been designing, installing and servicing telephone systems for over 4,000 customers and is now offering IP telephony for businesses of every size in Buffalo, NY. The growth of IP telephony breaks down all the barriers to greater productivity, enables improved communications, and offers one of today's versatile, most productive and cost-effective telecommunications solutions available.

Comtel also represents a number of manufacturers and products, including IP telephones from Aastra/Mitel. These units compete favorably with other units such as Cisco phones, Polycom phones. Each of our phones are reliable, secure and priced very competitively. We know that running a business presents many challenges and having a reliable telecommunication system can make a huge difference in one's success. Our staff is available to change routing, call forwarding, answering, numbering, and a myriad of other requirements. A Comtel system is effectively a hassle free system for any system. Learn more about Comtel VoIP or call Comtel today for a no obligation assessment. For more information, call Comtel today at 716-874-5500 or visit www.comtel.us.

Friday 3 July 2015

Comtel Provides Exceptional Business Phone Solutions

Running a business is expensive. Conducting meetings with remote parties requires quality connections. Comtel has been providing exceptional business phone solutions that elevate meeting productivity with Polycom Conference Phones as part of Voip for business solutions in Buffalo, NY for many years. Comtel focuses on Buffalo and Western New York which means they are positioned to provide superior customer service to customers in that area, along with high quality cloud business phone solutions.

Have you ever been in a meeting and your conference line connection was poor (static, dropped calls)? Eliminate the worry  with Comtel’s Polycom Conference Phone solutions. A Polycom Conference Phone offers conference calls that are crisp and clear, even for numerous parties. By utilizing a Polycom Conference Phone, business productivity is boosted and frustration over static or dropped conference calls is eliminated.

There are numerous advantages to switching to Cloud Voip. Some of the features include Automated Attendant, Blacklists, Blind Transfer, Call Detail reports, Call Forward, Call Park, Call Queuing and much more. If you are looking for a way to streamline your business, update it to the 21st century and save money in the long run; contact Comtel today to discuss the many options that are available.

One of the more popular and useful Voip for business in Buffalo, NY features is Unified Messaging. With unified messaging, employees can access their voice messages and email messages from anywhere, at anytime. Whether they are in front of their desktop computer or on the go with their mobile phone, they will be able to stay promptly in touch with the most current customer conditions due to unified messaging.

Polycom Conference Phones are an industry leading product that allows for naturally flowing simultaneous two way conversation. It’s the next best thing to being in the room with the other person. It features Dynamic Noise Reduction with maximum microphone sensitivity and also reduces room and environmental noise during the call. The 360 degree microphone coverage allows participants to speak in a normal tone up to ten feet away from the microphone. The Polycom Conference Phone offered at Comtel, as well as Voip for business in Buffalo, NY will boost business productivity and provide for a more seamless workplace.

Sunday 21 June 2015

Comtel Offers A Variety Of Small Business Phone Systems For Better Communication

When it comes to your online business, what plays a major role is – Communication – what you say, how you say it, who you say it to. Clear communication is essential for any business to thrive in its marketplace.  In an online business, potentially hundreds or thousands of customers use the telephone to contact you about the services and products you are providing and it is obviously an important part of your ongoing service offering. For better and effective communication, selecting the right telephone system can have a major effect on everyday operations.

Choosing the right small business phone systems makes a huge difference in the manner in which your staff communicates with your customers, what information is at their disposal, how calls are tracked and processed. The right business telephone system has the potential to increase efficiency, save money and help you reduce wait times, process orders more quickly. With advancements in technology, common parts,  business telephones are very cost effective, and easily deployed.

While shopping for a phone system, there are many different features, systems, applications, as well as questions about connectivity to remote locations, work-at-home staff, even the type of voice phone lines you intend to use.  Today, you work to estimate how many calls are likely to make simultaneously so as to avoid paying for unneeded phone lines. When looking for ideal small business telephone systems, look no further than Comtel. Comtel offers a wide variety of business telephone system solutions for companies of all sizes in Western New York. Whether you need a few phones or hundred, Comtel provides all kinds of business telephone systems that are right for your business.

Toshiba phone systems enable employees to connect and collaborate for immediate results through a broad range of applications, all centralized on a single, powerful server. Comtel also offers its own cloud based phone system that provides businesses, call centers, offices, manufacturers, local retail stores with premium voice and data services, providing solutions for each company’s telephone service needs. Comtel is positioned to offer its customers choice - premise-based, cloud-based hosted and wireless telephone solutions for businesses each have value depending on one’s environment. For more details about their products, feel free to browse http://www.comtel.us

Monday 4 May 2015

Comtel is Redefining Professional Unified Messaging

Being able to compete in the exponentially growing business world of the 21st century means expanding both the time and space confines of productivity. Luckily, technological breakthroughs in unified communication and unified messaging have allowed many businesses to synch mobile devices with landline phones, computers, tablets, etc. Comtel, a Business Telephone Systems Company that has been operating in the Buffalo, New York area for the past twenty years, offers their customers the most advanced, up-to-date and seamless means for unified communication and unified messaging through their VoIP telephone systems.

Unified Messaging enables a level of integration with a business’ email such that depending on options chosen enables voice mail, email, and even fax messages to be funneled into a single Inbox.  Productivity-wise, now workers get all of their messages in a streamlined manner 24x7.  Those with smartphones can even play a voice mail directly using the device’s media player.  Now, users can pick up important messages as they happen, and take immediate action.  Comtel’s Unified Messaging options enable increased productivity and efficiency for any workforce.

Comtel’s VoIP telephone systems offer small to medium businesses, retail centers and call centers with superb voice and data services, and they configure their services to best suit the needs and requirements of each of their local clients. Comtel offers unified messaging through VoIP telephone systems that not only save actual physical space by not having to use tons of equipment, but they are also highly cost-effective, reliable and can grow as your business grows. When clients implement a VoIP telephone system through Comtel, they are able to have complete control over making changes to their service, or having Comtel’s team make the changes for them. Technology in unified messaging through VoIP telephone systems has advanced to the point that now there is no need to make a service call which means no more waiting, and no more hefty bills to pay. And all of that means no more frustrations because, after all, the work day is filled with frustration enough!

What makes Comtel soar over the competition? Comtel VoIP offers their services as an advanced, secure cloud-based system. Their solutions are comparable to any Cisco VoIP phone on the market. They are able to deliver to their customer a vast range of capabilities from their enterprise-grade fully redundant datacenter. They take pride in the fact that their services are monitored 24x7, which means that when it comes to unified messaging and unified communication, you’ll never have down time. They have multiple carriers, redundant servers, dual electrical grids and have complete remote access for any changes, moves or diagnostics that need to be executed.

Contact Comtel Business Telephone Systems today at their office location in Tonawanda, New York, or give them a call at 716-874-5500. They can be emailed at sales@comtel.us. They would be happy to discuss your business’s unified messaging and unified communication needs.

Wednesday 1 April 2015

Comtel Offers Clients Greater Productivity with Voip for Business Solutions

Let’s face it, business is all about productivity, and without reliable, clear communications, productivity can be lost. Comtel is a Buffalo-based, locally owned company that specializes in designing, installing and servicing telephone systems. They are proud to now offer VoIP for business in the Buffalo area. With over 25 years of experience, Comtel has served over 5,000 customers in the Buffalo and WNY community. They encourage current and new customers to consider changing over to a VoIP phone system for the many excellent features available with VoIP for business.
VoIP is a term that stands for “Voice over Internet Protocol” or in other words, “Voice over the Internet.” Just like how emails are sent over the internet, it’s now possible for people to make and receive calls using the internet. This allows a number of interesting features for customers to utilize including:
  • 3-way conferencing
  • Dial by name
  • Call Queuing
  • Automated attendant
  • Blacklists
  • Distinct ringing
  • Do not disturb
  • Interactive voice response
  • Simultaneous ring (cell, home, etc.)
  • Unified messaging
  • Paging
  • Hot desking
  • Day/Night/Holiday greeting
  • All of the usual features like call waiting, call forwarding, etc., plus many more.
Comtel offers professional and experienced VoIP phone system installation. Their range of professional services provides a timely, seamless, successful implementation of the client’s telecommunications solution. Comtel understands that sometimes, urgent matters happen outside of regular office hours. That’s why they are fully committed to helping their customers with support issues through their on-call technician that can be reached any time of the day.
Comtel’s VoIP for business solutions includes their fully hosted voice and data Aastra telephones including the Mitel/Aastra family of enhanced desktops that are comparable to any Cisco VoIP phone on the market. The 673i has been their most popular VoIP for business phone with an LCD display, support for up to six lines, advanced XML capability to access custom applications and is entirely interoperable with the leading IP-PBX platforms. These Aastra/Mitel VoIP for business phones provide both small and large businesses with many options and exceptional value.
As a well-regarded company doing business in Buffalo for the past twenty five years, Comtel is pleased to announce the availability of their VoIP phone systems to their thousands of current and potential customers. As technology progresses, it’s important that businesses progress alongside it to maximize productivity, increase customer relations and boost sales.