Wednesday 26 December 2018

VoIP Phone Services and What to Expect

Over the years, businesses, whether big or small, have found that replacing their conventional analog phone lines with VoIP phone service is beneficial. VoIP phone services were initially thought to be unreliable by many, but over time and with the development of technology, VoIP has emerged to be a reliable and practical communication solution for business enterprises of all sizes. Most phone calls traverse IP networks today.

VoIP-based PBX phones systems are being used by businesses in Buffalo, NY for many reasons, including seamless expansion of their business, monitoring the performance of employees, and for building customer loyalty. Since VoIP is supported in the cloud, it is quite flexible and simple to use.

Unlike analog phone service, VoIP allows users to make and receive business calls from any device and even allows them to forward the calls to external sites and extensions. The flexibility and the ease of use it provides its users is just one dimension that many like about the VoIP PBX phone system in Buffalo, NY.

Some of the main features you should expect in a VoIP phone service are:
  • Call forwarding
  • Voicemail to email
  • Auto attendant, also known as a digital receptionist or cloud receptionist
  • Call continuity
  • Programmable keypads
  • App integration
  • Caller ID display
  • Call blocking
  • Call conferencing
The setup of cloud-based VoIP PBX in Buffalo, NY is simple. The best part about the system is that each comes with pre-configured settings that allows you to simply plug in the phone to a network to have it work. You can always change or customize those settings as needed.

Benefit from the easy setup, reduced costs, and the robust features to give flight to your business. Comtel lets you focus on your business without having to worry about telecommunications, by enabling cost reductions, providing an advanced voice platform, providing virtually unlimited scale, performing remote moves and changes, and performing self-administration of the system whenever desired. To learn more about us and the services we offer, visit our website www.comtel.us or call us at (716) 874-5500.

Wednesday 31 October 2018

5 Things to Consider While Selecting a Telephone System for your Business Organization

A cloud based phone system in Buffalo, NY offers a number of benefits for any business. There are several way that a telephone system can be differentiated from another. Here are a few that should be considered to make the selection process easier.

1.Usability

You should thoroughly understand how the devices involved operate. Look for vendors who offer a demonstration to get you acquainted with how the system works. Many times a simple feature is made more difficult depending on the number of buttons one has to press.

2.Reliability

A reliable system is one that works. And while situations do develop, the mark of reliability is in how quickly the vendor manages and resolves the issue.

3.Scalability

You should look deeper into the possibilities of an extension of the planned configuration. Scalability is an important factor that shouldn’t be ignored.

4.Architecture

Will the system accommodate my needs? Does it provide options? Does it require a bunch of servers? What type of power considerations should I be aware of? How does the system expand? Lots of questions that require attention.

5.Cost involved

The cost involved is another major factor.  All the costs, including training, addition/moving/removal of elements, system management, network, and utilities, should be considered in depth.

The link below provides an excellent view of the criteria you might consider before making a decision on a Hosted VoIP system.


All the above can help you with the decision of upgrading your phone system. VoIP is often chosen over all other available phone systems for its features and usability. There are many providers of small business telephone systems in Buffalo, NY, and Comtel is among the leaders. They believe in strengthening your company and invest in customer satisfaction and productivity. Comtel offers a variety of purchase, financing, and leasing options, and allows you to choose the payment system that suits your business best. You can learn more about Comtel and the services being offered by visiting their website www.comtel.us.

Friday 7 September 2018

Looking for a Business Phone System in Buffalo, NY? Tips That Can Help

Having the right telephone system is important for businesses of all sizes. It will not only help your business grow but also improve the productivity of the organization.
  
Buying the right business phone system in Buffalo, NY can be difficult, especially when there are many options to choose from. So, here are some tips that can help you choose the right phone system for your needs.
  • Features – This is one of the most important things to consider when buying a new phone system for your business. Learn about the different features that a phone system offer. While most features are relatively similar among competing products, you may find a couple of differences that can bring better efficiency.
  • Initial investment – Make sure to consider the initial investment cost of the phone system before making a final decision. Hosted VoIP systems have a low (or no) upfront cost but charge a monthly fee. On the other hand, on-site VoIP has a higher upfront cost but carries annual support costs. Hosted and premise based VoIP phone systems are an ideal choice for smaller businesses as well as those with hundreds of users.  However, it is always a good idea to consult an experienced professional who can help you choose the right phone system for your needs.
  • Flexibility – Does your phone system offer flexibility? This is critical, especially for small businesses that are always on the move or who are expanding. The phone system you choose should be productive and allow employees to work from anywhere.
  • Scalability – You may want to choose a phone system that can grow with your business. For most, an IP phone system is the best bet for your business in Buffalo, NY as you need not invest in new systems each time you grow.

When looking for the right phone system for your business, contact Comtel. They are a noted provider of the best quality phone systems for businesses of all sizes in Western NY. They carry a wide selection of models to meet the particular needs of each organization. Apart from this, you can also contact them to purchase Mitel Phone systems in Buffalo, NY.

For more information, call them at (716) 874-5500.

Monday 13 August 2018

The Benefits of Hosted VoIP for Your Business in Buffalo, NY

In recent years, hosted VoIP systems have become more popular than traditional PBX telephony for many reasons – simplicity, low upfront costs, reduced data bandwidth, elimination of expensive voice lines, and more. It can be tempting to stick with traditional telephony but If you are trying to decide whether the advantages of VoIP are enough to justify its cost, you are in the right place.

Hosted VoIP Buffalo NYDepending on the size and voice needs of your company in Buffalo, NY, you can often save significantly on your monthly phone bill by simply switching to hosted VoIP.  According to industry experts, the VoIP market is quickly growing at more than 15% per year! Plus, if VoIP is used with business tools such as fiber-optic Internet connectivity, companies can obtain major gains both in up time and reliability.

Some of the major advantages of Hosted Voice are listed below:
  • Simple to Install
A traditional business phone system requires extra space and equipment. You also need to schedule an appointment with a technician who can install the equipment and run the wiring for the phone system.

Getting started with VoIP is easier. All that you need are handsets which can share the same wiring and switches as your LAN.
  • Flexible and Scalable
When you are using an analog or PRI phone service vendor, it is not always easy to add another phone line. You must schedule an installation and may even have to wait a week or more for them to be able to do the installation. It can be a slow, expensive, and annoying process. However, there are no such hassles with VoIP.
  • Safe and Secure
With a VoIP phone system, you can handle your business through a private IP network for voice transport. This way, you need not worry about the confidentiality and sec
urity of your private information.

If you are running a business in Buffalo, NY, and want to have an efficient phone system to meet your business needs, get in touch with Comtel today! They are one of the most trusted providers of Hosted Voice services in Buffalo, NY for any type or size of business.

For more information about them or their services, feel free to call (716) 874-5500 or visit website http://www.comtel.us/.

Monday 28 May 2018

How to Choose the Right Business Phone System in Buffalo, NY

Business Phone System in Buffalo, NY
An organization's phone system is its lifeline. It’s one of the easiest ways to converse within a company as well as essential to have contact with clients beyond the organization's walls. Therefore, selecting the right business phone system is very important.

If you are planning to buy a Business Phone System in Buffalo, NY, you must first learn which options available and how your business can benefit from them:
  • Virtual Phone Systems - Virtual phone systems are used to give the employees flexibility and freedom to work remotely, while customers are still provided with a quick response time and professional experience.
  • VoIP Phone Systems - The beauty behind VoIP Phone Systems is that they are powered byan accessible internet connection in place of traditional copper lines. VoIP phones are considerably lower priced than landline phone systems. Plus, they are very easy to install and keep organized.
  • On-site VoIP Hosting - The benefit of on-site hosting for your VoIP solution is that your business will be in complete control of the system.The best thing about this type of system is that it rarely needs repair.
  • Cloud-based VoIP Hosting - Cloud-based VoIP Hosting systems do not require any maintenance. All technical services are handled directly by a third-party provider. They offer advanced security and telephony features such as: extension dialing, auto attendants,and much, much more.
After selecting the correct type of business phone system, consider a few key factors, such as:
  • The costs of purchasing and managing the system.
  • Analyze how easy the system is to use and maintain.
  • Test your options before purchasing.
  • Types of features available in the phone system, such as Extension dialing, Call monitoring, online meetings, Voicemail transcription, automated attendants and more.
If you are looking for small business phone systems, such as a PBX phone systems, Hosted Voice or others, in Buffalo, NY, get in touch with Comtel. They provide reliable business phone systems at affordable prices.

To learn more, feel free to call them at (716) 874-5500 or visit their official website http://www.comtel.us/

Wednesday 4 April 2018

Hosted VoIP Phone System and Why Your Business Needs It



Have you evaluated a hosted VoIP system? If not, and you are running a small business, it is important for you to have at least a bit of knowledge about VoIP (Voice over IP) and its different features. VoIP is a technology that uses your data network connections to communicate. Connecting a VoIP phone system to your computer or network, you can make and receive calls easily, and in many cases save money.

Hosted VoIP is often considered the best option for small businesses since it is easy to deploy, requires little to no upfront investment.  Find out if it is good fit for your small business in Buffalo, NY.  Key points:
  • It grows with your business – Are you planning to hire new employees for your company? You will probably need more phone lines. With VoIP, you only need to configure the system and have the required extension to reach the new employees. In addition, if you are moving your office, there is no need to re-install the VoIP system again. You just need to setup the internet and your VoIP phone systems are ready to go.
  • Save money – VoIP phone systems typically cost less than the traditional systems. This is because VoIP requires less physical infrastructure. Also, by using hosted VoIP phone system, you need not deal with managing and fixing problems yourself.
  •  Travel and work remotely – One of the best things about a hosted VoIP is that you can travel and work from anywhere. It allows you to easily connect with your coworkers and clients, regardless of where you are across the country.

If you are looking for hosted VoIP phone systems for your business in Buffalo, NY, then contact Comtel today. They are a locally owned and operated company that offers business telephone system solutions for companies of all sizes.

For more information, call them at (716) 874-5500 or visit the website http://www.comtel.us.