Wednesday 29 May 2019

Hosted VoIP Phone Systems – An Overview

Hosted Voice over Internet Protocol (VoIP) based phone systems were developed as an upgraded version of the conventional PBX phone systems. Conventional PBX systems were used largely in major offices and businesses, and many companies were looking for an increase in functionality and decrease in cost.
 
Since voice and data signals are sent over the internet in a hosted VoIP system, it works with a broadband connection. These systems are replacing conventional telephone systems at an enormous rate in many organizations because of the benefits and features.
 
How does a hosted VoIP system work?
Much similar to the tasks performed by a normal landline (PSTN lines), a hosted VoIP system allows clients to have connect with internal and external parties anywhere. A big difference between the two is the higher functionality and flexibility you get in a hosted system. Hosted VoIP systems often make use of software that enables a server to control the system over the internet. This system is designed to convert voice and data into digital data and then transmit it over a broadband connection.
 
Advantages offered by cloud-based phone systems in Buffalo, NY
There are a number of benefits in using a hosted VoIP system instead of a PSTN system or a PBX phone. The first and foremost being reduced costs. Not only can users enjoy calls and messages between sites for free, but also, the cost of maintenance is significantly lower. Another advantage is that one system can support multiple extensions, and since a hosted VoIP system is scalable, the number of extension lines can be increased or decreased as needed. Flexibility in terms of location is an added benefit. As the entire system works over the internet, a VoIP phone can be carried anywhere without compromising the functionalities of the system.
 
The features of a hosted VoIP system like lowered costs, higher functionalities, more reliability, and easy usability make it quite desirable. Comtel is a well-established name among companies who provide hosted PBX voice and data services in Buffalo,NY. We offer a number of features like call queuing, simultaneous ringing, and unified messaging without losing the stability of the network. We offer you fully hosted voice services. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500.

Thursday 2 May 2019

Technical Knowhow of a Hosted VoIP Phone System

Hosted VoIP (Voice over Internet Protocol) was designed and developed to ultimately replace traditional PBX phone systems with the promise of greater efficiency. The two main reasons why hosted VoIP is replacing traditional PBX phone systems at an enormous rate in businesses are:
  • Increased functionality, simplicity
  • Decreased costs
Any VoIP system works best on a fiber or broadband connection as the transmission usually runs over an Internet connection.

Just like any other phone system, a hosted VoIP phone system in Buffalo, NY allows employees of an organization to communicate internally and externally. A hosted VoIP system is managed and controlled easily from any web interface. Admin of your system occurs wherever you are located, and changes are performed on the fly.

A hosted VoIP PBX phone system has numerous benefits to in Buffalo, NY. The most significant benefit of using this particular phone system is that its installation and operational costs are very low. In addition to exchanging voice and data, hosted VoIP also allows you to enjoy essentially unlimited scale. With VoIP’s flexibility, the location of the phone never gets in the way. You can stay connected to the network from wherever you are as long as you have access to an internet connection.

The outcomes of a hosted VoIP PBX phone system are desirable – reduced cost, elimination of unnecessarily phone lines, more functionality, ease of moves/changes, integration of smart devices, and overall simplicity, make a cloud PBX a great choice. Comtel is a well-established name among companies who provide hosted VoIP voice and data services in Buffalo and Western New York. We offer all of the common features like call queuing, simultaneous ringing, and unified messaging along with more advanced applications such as speech to text options, contact center, call recording and more. We offer you fully-hosted voice services. Currently, we provide these services featuring Mitel phones in Buffalo, NY. As a matter of fact, we not only install our VOIP Phone Systems, we also maintain them and provide ongoing account management. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500. You can also write to us at sales@comtel.us