Showing posts with label Hosted VoIP Buffalo NY. Show all posts
Showing posts with label Hosted VoIP Buffalo NY. Show all posts

Monday, 2 December 2019

Types Of PBX Phone Systems Available In Buffalo, NY

Gone are the days when PBX phone systems used to be reserved only for large enterprises. Installation and recurring costs have been reduced significantly over the years, making sophisticated office phone systems accessible for all. Some of the most common features of PBX phone systems include conferencing, automatic call distribution, directory call reporting, and recording. 
You can install any of these PBX phone systems in Buffalo, NY depending upon your business’ requirements:

  • Traditional PBX

Traditional PBX phone systems reside on your company's premises. You buy/lease servers, software, devices, applications, installation, while incurring ongoing costs for outside phone lines, and vendor support.

  • Hosted PBX

The majority of new systems today are “hosted”. With a Hosted PBX system, adding new features is as easy as downloading a new plug-in for your web browser. You would incur substantially lower (or no) upfront expenses, and instead pay a monthly subscription charge. Hosted also lets you eliminate most or all of your outside phone lines, while keeping important phone numbers.

If you’re interested in a PBX phone system or a Cloud VoIP phone system in the Buffalo, NY area, there are several customizable solutions offered by Comtel. From small to large deployments, Comtel is available to serve any size or type of business. 

To learn more, feel free to reach out to us at www.comtel.us. You can also call us at 716-874-5500 or simply drop an email to sales@comtel.us.  

Tuesday, 11 June 2019

Everything You Need to Know About Cloud PBX Phone Systems

A Cloud PBX is one part Cloud Computing & one part PBX. In Cloud computing, the data is stored and accessed over the Internet as opposed to locally stored on a PC. PBX (or Public Branch Exchange) is the core technology that enables communication.
By taking advantage of the Cloud, enhancing and growing your telephone system is very simple. Rather than purchasing more equipment like cabinets, servers, modules, our virtual PBX is expanded via software.
A Cloud PBX comes with many features such as Call Recording, IVR/Auto Attendant, Hot Desking, and more. Many customers realize cost savings due to reduction in unnecessary circuits, lower cost of support, among other reasons. Sometimes, employees need to work on a project in a different office location, but still want to make and receive phone calls. With the hosted Voice or VoIP systems in Buffalo, NY, you can unplug your IP phone, plug it in at an alternate location, and work as you normally do every day.
Cloud PBX technology works wonders for businesses of every size. If you’re interested in a Cloud PBX phone system and you’re in or around Buffalo, NY, there are customizable solutions offered by Comtel. The company provides everything from structured cabling to network equipment, as well as the necessary equipment to installation and maintenance services.
Comtel is among the most trusted IP Phone providers in Buffalo, NY. It does not matter how many employees you have in your company, if you need a reliable solution that will serve you reliably in voice, data, Internet, wireless, and fax, Comtel is a solid choice.For a single unified network which can further power your business communications,  visit Comtel today!
To learn more, visit www.comtel.us. You can also call them at 716-874-5500 or simply drop an email tosales@comtel.us.

Wednesday, 29 May 2019

Hosted VoIP Phone Systems – An Overview

Hosted Voice over Internet Protocol (VoIP) based phone systems were developed as an upgraded version of the conventional PBX phone systems. Conventional PBX systems were used largely in major offices and businesses, and many companies were looking for an increase in functionality and decrease in cost.
 
Since voice and data signals are sent over the internet in a hosted VoIP system, it works with a broadband connection. These systems are replacing conventional telephone systems at an enormous rate in many organizations because of the benefits and features.
 
How does a hosted VoIP system work?
Much similar to the tasks performed by a normal landline (PSTN lines), a hosted VoIP system allows clients to have connect with internal and external parties anywhere. A big difference between the two is the higher functionality and flexibility you get in a hosted system. Hosted VoIP systems often make use of software that enables a server to control the system over the internet. This system is designed to convert voice and data into digital data and then transmit it over a broadband connection.
 
Advantages offered by cloud-based phone systems in Buffalo, NY
There are a number of benefits in using a hosted VoIP system instead of a PSTN system or a PBX phone. The first and foremost being reduced costs. Not only can users enjoy calls and messages between sites for free, but also, the cost of maintenance is significantly lower. Another advantage is that one system can support multiple extensions, and since a hosted VoIP system is scalable, the number of extension lines can be increased or decreased as needed. Flexibility in terms of location is an added benefit. As the entire system works over the internet, a VoIP phone can be carried anywhere without compromising the functionalities of the system.
 
The features of a hosted VoIP system like lowered costs, higher functionalities, more reliability, and easy usability make it quite desirable. Comtel is a well-established name among companies who provide hosted PBX voice and data services in Buffalo,NY. We offer a number of features like call queuing, simultaneous ringing, and unified messaging without losing the stability of the network. We offer you fully hosted voice services. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500.

Thursday, 28 February 2019

How Can Businesses Benefit from Hosted VoIP Services in Buffalo, NY?

VoIP is Voice over Internet Protocol. As the term suggests, VoIP deals with enabling voice communication over an internet connection. It converts voice to digital signals that can be translated to an Internet Protocol. Many individuals may not understand how hosted VoIP services can benefit their businesses in Buffalo, NY and how it can be a significantly better than the traditional phones.

The advantages of using VoIP for business in Buffalo, NY are numerous. One of the most common advantages is an increase in savings, and some of the other significant ones include:

Enhanced mobility and flexibility

VoIP allows a user to integrate different capabilities like voice mail, email, fax, with ease. Mobility allows individuals who constantly on the move stay connected, with plug & play IP phones, the use of mobile devices, and WiFi networks.

Easy installation, usage,and troubleshooting

VoIP infrastructure is easily scalable, and therefore, new components can be added to the system very easily. It is easy to install and does not require separate cabling from a data connection.

For businesses that need reliable communication, VoIP technology can be extremely beneficial as it increases the manageability, cost-effectiveness, and the productivity of the business. Comtel provides VoIP services using Mitel phones in Buffalo, NY. They are among the most popular providers of business phone systems in Western New York and are known for their experience of working with all sorts of industries, including manufacturing, healthcare, automotive dealerships, financial services, and more. You can learn more about our company and the services we provide by visiting our website www.comtel.us.

Wednesday, 26 December 2018

VoIP Phone Services and What to Expect

Over the years, businesses, whether big or small, have found that replacing their conventional analog phone lines with VoIP phone service is beneficial. VoIP phone services were initially thought to be unreliable by many, but over time and with the development of technology, VoIP has emerged to be a reliable and practical communication solution for business enterprises of all sizes. Most phone calls traverse IP networks today.

VoIP-based PBX phones systems are being used by businesses in Buffalo, NY for many reasons, including seamless expansion of their business, monitoring the performance of employees, and for building customer loyalty. Since VoIP is supported in the cloud, it is quite flexible and simple to use.

Unlike analog phone service, VoIP allows users to make and receive business calls from any device and even allows them to forward the calls to external sites and extensions. The flexibility and the ease of use it provides its users is just one dimension that many like about the VoIP PBX phone system in Buffalo, NY.

Some of the main features you should expect in a VoIP phone service are:
  • Call forwarding
  • Voicemail to email
  • Auto attendant, also known as a digital receptionist or cloud receptionist
  • Call continuity
  • Programmable keypads
  • App integration
  • Caller ID display
  • Call blocking
  • Call conferencing
The setup of cloud-based VoIP PBX in Buffalo, NY is simple. The best part about the system is that each comes with pre-configured settings that allows you to simply plug in the phone to a network to have it work. You can always change or customize those settings as needed.

Benefit from the easy setup, reduced costs, and the robust features to give flight to your business. Comtel lets you focus on your business without having to worry about telecommunications, by enabling cost reductions, providing an advanced voice platform, providing virtually unlimited scale, performing remote moves and changes, and performing self-administration of the system whenever desired. To learn more about us and the services we offer, visit our website www.comtel.us or call us at (716) 874-5500.

Monday, 13 August 2018

The Benefits of Hosted VoIP for Your Business in Buffalo, NY

In recent years, hosted VoIP systems have become more popular than traditional PBX telephony for many reasons – simplicity, low upfront costs, reduced data bandwidth, elimination of expensive voice lines, and more. It can be tempting to stick with traditional telephony but If you are trying to decide whether the advantages of VoIP are enough to justify its cost, you are in the right place.

Hosted VoIP Buffalo NYDepending on the size and voice needs of your company in Buffalo, NY, you can often save significantly on your monthly phone bill by simply switching to hosted VoIP.  According to industry experts, the VoIP market is quickly growing at more than 15% per year! Plus, if VoIP is used with business tools such as fiber-optic Internet connectivity, companies can obtain major gains both in up time and reliability.

Some of the major advantages of Hosted Voice are listed below:
  • Simple to Install
A traditional business phone system requires extra space and equipment. You also need to schedule an appointment with a technician who can install the equipment and run the wiring for the phone system.

Getting started with VoIP is easier. All that you need are handsets which can share the same wiring and switches as your LAN.
  • Flexible and Scalable
When you are using an analog or PRI phone service vendor, it is not always easy to add another phone line. You must schedule an installation and may even have to wait a week or more for them to be able to do the installation. It can be a slow, expensive, and annoying process. However, there are no such hassles with VoIP.
  • Safe and Secure
With a VoIP phone system, you can handle your business through a private IP network for voice transport. This way, you need not worry about the confidentiality and sec
urity of your private information.

If you are running a business in Buffalo, NY, and want to have an efficient phone system to meet your business needs, get in touch with Comtel today! They are one of the most trusted providers of Hosted Voice services in Buffalo, NY for any type or size of business.

For more information about them or their services, feel free to call (716) 874-5500 or visit website http://www.comtel.us/.

Wednesday, 4 April 2018

Hosted VoIP Phone System and Why Your Business Needs It



Have you evaluated a hosted VoIP system? If not, and you are running a small business, it is important for you to have at least a bit of knowledge about VoIP (Voice over IP) and its different features. VoIP is a technology that uses your data network connections to communicate. Connecting a VoIP phone system to your computer or network, you can make and receive calls easily, and in many cases save money.

Hosted VoIP is often considered the best option for small businesses since it is easy to deploy, requires little to no upfront investment.  Find out if it is good fit for your small business in Buffalo, NY.  Key points:
  • It grows with your business – Are you planning to hire new employees for your company? You will probably need more phone lines. With VoIP, you only need to configure the system and have the required extension to reach the new employees. In addition, if you are moving your office, there is no need to re-install the VoIP system again. You just need to setup the internet and your VoIP phone systems are ready to go.
  • Save money – VoIP phone systems typically cost less than the traditional systems. This is because VoIP requires less physical infrastructure. Also, by using hosted VoIP phone system, you need not deal with managing and fixing problems yourself.
  •  Travel and work remotely – One of the best things about a hosted VoIP is that you can travel and work from anywhere. It allows you to easily connect with your coworkers and clients, regardless of where you are across the country.

If you are looking for hosted VoIP phone systems for your business in Buffalo, NY, then contact Comtel today. They are a locally owned and operated company that offers business telephone system solutions for companies of all sizes.

For more information, call them at (716) 874-5500 or visit the website http://www.comtel.us.

Wednesday, 4 October 2017

Is a VoIP Phone System Suitable for Your Small Business?

Do you still use a traditional phone system for your business? Traditional phone systems can be a burden for small businesses with expensive and sometimes complicated equipment. Older phone systems suffer with limited capabilities, inefficient moves/changes, and reliance on a physical hardware infrastructure. Is it time to switch to a VoIP Phone System in Buffalo, NY?

VoIP, also known as Voice over Internet Protocol,is a technology that allows people to communicate through any network that uses Internet Protocol. The VoIP phone systems are cost-effective and reliable when compared to traditional phone systems. Now, the big question – is it suitable for your small business? It actually suits every business – but if you are curious, then here is a list of the benefits of switching to VoIP phone system:
  •  Small businesses located in remote areas may need a more effective and economical mode of communication. The VoIP phone systems require almost no hardware investment,making it a scalable option for small businesses.
  •  VoIP phone systems do not require hardware upgrades. This means that your business will no longer have to deal with outdated phone systems in future.
  • Hosted VoIP systems for your businesses in Buffalo, NY are essential if you want to stay updated with advancing technology. This way, you will have more time to focus on your business.
  • With different VoIP packages available, you can choose a suitable one according to your business size and need. And, the VoIP hardware remains the same, which means you can easily shift providers of plans as per the requirements. 

So, if you are planning to get a VoIP phone system for your business in Buffalo, NY, contact Comtel today. This notable company is recognized for providing fully hosted and data VoIP phone systems. For more information, call 716-874-5500.

Wednesday, 3 May 2017

Enhance Your Enterprise with Unified Communications

Increasingly, business staff are positioned to do more with less, to accomplish tasks more quickly, and to be more accessible.  Many organizations are taking steps to enable greater efficiencies with technology tools.  Comtel offers advanced unified communications products and services in the area, as part of our VoIP for Business in Buffalo NY and hosted VoIP in Buffalo NY.

How can Comtel help you? Our clients seize the opportunity withhigh quality voice and data services that deliver a series of enhanced capabilities with integration and mobility at the core.  We’ve seen major transitions in how businesses operate in just the last few years.  Today, we still use voice mail, but “messaging” is now available on your desk phone, your PC/laptop, tablet, or smart phone.  A typical experience is one where a business user has a single phone number – and calls to this destination find the individual wherever they might be.  Firms integrate contacts, use apps on their smart devices – all enhancing one’s ability to deliver seamless access.  VoIP has been a key driver in these developments.

What exactly is VoIP?
VoIP stands for Voice over Internet Protocol – and it leverages the Internet (or other IP network) for making and receiving telephone calls. This tends to deliver what can be an extremely affordable medium for communication, and an excellent means to reduce ongoing expenses.  With a new VoIP solution, businesses are able to drop many of their physical phone lines in favor of this streamlined network.  While one keeps their actual phone numbers, inbound and outbound telephone calls ride over the Internet connection, thus reducing the monthly expense one pays for lines and usage.

What are some of the VoIP features?
Comtel’s VoIP truly enables businesses to make the most of this highly-efficient, quality-driven, and customer-oriented solution. When you install a Comtel VoIP solution in your business, you also gain important features including:
  • Distinct Ringing
  • Automated Attendant
  • Blind Transfer
  • Interactive Voice Response
  • Flexible Inbound Ringing (Customer Controlled)
  • Day/Night/Holiday Greeting
  • Unified Messaging (users are able to access their messages from any synched application)
  • Flexible Extension Numbering
  • Find Me/Follow Me with Call Control
  • Dial by Name
  • Direct Station Selection/Busy Lamp
  • MOH – customizable
  • COMTEL: Your connection for VoIP For Business Buffalo NY

If you are seeking an affordable solution for hosted VoIP in Buffalo NY, contact sales@Comtel.us for further information. We will meet with you for a no obligation assessment and get you started on the road to more efficient and affordable unified communications. If more convenient, contact us by telephone at 716 874-5500.