Wednesday 3 May 2017

Enhance Your Enterprise with Unified Communications

Increasingly, business staff are positioned to do more with less, to accomplish tasks more quickly, and to be more accessible.  Many organizations are taking steps to enable greater efficiencies with technology tools.  Comtel offers advanced unified communications products and services in the area, as part of our VoIP for Business in Buffalo NY and hosted VoIP in Buffalo NY.

How can Comtel help you? Our clients seize the opportunity withhigh quality voice and data services that deliver a series of enhanced capabilities with integration and mobility at the core.  We’ve seen major transitions in how businesses operate in just the last few years.  Today, we still use voice mail, but “messaging” is now available on your desk phone, your PC/laptop, tablet, or smart phone.  A typical experience is one where a business user has a single phone number – and calls to this destination find the individual wherever they might be.  Firms integrate contacts, use apps on their smart devices – all enhancing one’s ability to deliver seamless access.  VoIP has been a key driver in these developments.

What exactly is VoIP?
VoIP stands for Voice over Internet Protocol – and it leverages the Internet (or other IP network) for making and receiving telephone calls. This tends to deliver what can be an extremely affordable medium for communication, and an excellent means to reduce ongoing expenses.  With a new VoIP solution, businesses are able to drop many of their physical phone lines in favor of this streamlined network.  While one keeps their actual phone numbers, inbound and outbound telephone calls ride over the Internet connection, thus reducing the monthly expense one pays for lines and usage.

What are some of the VoIP features?
Comtel’s VoIP truly enables businesses to make the most of this highly-efficient, quality-driven, and customer-oriented solution. When you install a Comtel VoIP solution in your business, you also gain important features including:
  • Distinct Ringing
  • Automated Attendant
  • Blind Transfer
  • Interactive Voice Response
  • Flexible Inbound Ringing (Customer Controlled)
  • Day/Night/Holiday Greeting
  • Unified Messaging (users are able to access their messages from any synched application)
  • Flexible Extension Numbering
  • Find Me/Follow Me with Call Control
  • Dial by Name
  • Direct Station Selection/Busy Lamp
  • MOH – customizable
  • COMTEL: Your connection for VoIP For Business Buffalo NY

If you are seeking an affordable solution for hosted VoIP in Buffalo NY, contact sales@Comtel.us for further information. We will meet with you for a no obligation assessment and get you started on the road to more efficient and affordable unified communications. If more convenient, contact us by telephone at 716 874-5500.