Showing posts with label Hosted IP/PBX phone system. Show all posts
Showing posts with label Hosted IP/PBX phone system. Show all posts

Sunday, 22 December 2019

How Hosted PBX Is Transforming The Ways Businesses Work In Buffalo, NY

PBX (Private Branch Exchange) makes a business a mobile service. Private branch exchanges (PBX), circuit-based automatic switchboards for telephone systems are being replaced by Internet Protocol-based hosted PBX (IP PBX).
IP PBX is based on a technology called IP telephony which uses standard packet switch protocols to carry voice traffic across a data network. Small businesses are steadily moving towards hosted PBX in Buffalo, NY without any extra effort, as the PBX service providers migrate the premises systems into hosted PBX with relative ease. Many IP PBX systems also support hybrid environments allowing businesses to route analog and digital calls as well.
What Happens Next?
  • Customers are in control
  • You don’t have to deal with complex wiring and maintenance
  • Hosted PBX increases flexibility and reliability
  • Provide a menu of options to the callers
  • Give extensions to individuals and multiple departments through a single number
  • Take voice messages
  • Transfer calls
  • The customer gets a directory of employee extensions
  • Automatic Call Distribution (ACD) system can be used to distribute calls
  • Real-time call management
VOIP PBX service providers give the advantages of an office phone system without the hassles of managing it. One thing that makes hosted VOIP PBX an ideal choice from an economic and infrastructure point of view is the significant cost savings.
The best thing about hosted PBX environment is that you get unified communication (UC), thus, allows an individual to check and retrieve an email or voice mail or fax from any communication device at anytime and from any physical location which expands beyond voice mail services to data communications and video services.
Some other features you get access to when you switch to cloud PBX in buffalo include
  • Easy call forwarding
  • Automated attendants
  • Virtual integrated Fax
  • Increases flexibility as no more wired environment
  • Highly encrypted data security with the latest firewalls
Get benefits from easy setup, reduced Telco costs, and have all the robust features to grow your business. Comtel lets you focus on your business without any hassle about the telecommunication by enabling cost reductions, providing an advanced voice platform, providing a virtually unlimited size and scope, performing remote moves and changes directly, performing self-administration of the system whenever desired. Comtel can also be contacted if you want to get small business telephone systems installed in Buffalo, NY. To know more about Comtel and the services we offer, you can visit our website http://www.comtel.us or you can also call us at (716) 874 5500.

Thursday, 2 May 2019

Technical Knowhow of a Hosted VoIP Phone System

Hosted VoIP (Voice over Internet Protocol) was designed and developed to ultimately replace traditional PBX phone systems with the promise of greater efficiency. The two main reasons why hosted VoIP is replacing traditional PBX phone systems at an enormous rate in businesses are:
  • Increased functionality, simplicity
  • Decreased costs
Any VoIP system works best on a fiber or broadband connection as the transmission usually runs over an Internet connection.

Just like any other phone system, a hosted VoIP phone system in Buffalo, NY allows employees of an organization to communicate internally and externally. A hosted VoIP system is managed and controlled easily from any web interface. Admin of your system occurs wherever you are located, and changes are performed on the fly.

A hosted VoIP PBX phone system has numerous benefits to in Buffalo, NY. The most significant benefit of using this particular phone system is that its installation and operational costs are very low. In addition to exchanging voice and data, hosted VoIP also allows you to enjoy essentially unlimited scale. With VoIP’s flexibility, the location of the phone never gets in the way. You can stay connected to the network from wherever you are as long as you have access to an internet connection.

The outcomes of a hosted VoIP PBX phone system are desirable – reduced cost, elimination of unnecessarily phone lines, more functionality, ease of moves/changes, integration of smart devices, and overall simplicity, make a cloud PBX a great choice. Comtel is a well-established name among companies who provide hosted VoIP voice and data services in Buffalo and Western New York. We offer all of the common features like call queuing, simultaneous ringing, and unified messaging along with more advanced applications such as speech to text options, contact center, call recording and more. We offer you fully-hosted voice services. Currently, we provide these services featuring Mitel phones in Buffalo, NY. As a matter of fact, we not only install our VOIP Phone Systems, we also maintain them and provide ongoing account management. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500. You can also write to us at sales@comtel.us

Wednesday, 26 December 2018

VoIP Phone Services and What to Expect

Over the years, businesses, whether big or small, have found that replacing their conventional analog phone lines with VoIP phone service is beneficial. VoIP phone services were initially thought to be unreliable by many, but over time and with the development of technology, VoIP has emerged to be a reliable and practical communication solution for business enterprises of all sizes. Most phone calls traverse IP networks today.

VoIP-based PBX phones systems are being used by businesses in Buffalo, NY for many reasons, including seamless expansion of their business, monitoring the performance of employees, and for building customer loyalty. Since VoIP is supported in the cloud, it is quite flexible and simple to use.

Unlike analog phone service, VoIP allows users to make and receive business calls from any device and even allows them to forward the calls to external sites and extensions. The flexibility and the ease of use it provides its users is just one dimension that many like about the VoIP PBX phone system in Buffalo, NY.

Some of the main features you should expect in a VoIP phone service are:
  • Call forwarding
  • Voicemail to email
  • Auto attendant, also known as a digital receptionist or cloud receptionist
  • Call continuity
  • Programmable keypads
  • App integration
  • Caller ID display
  • Call blocking
  • Call conferencing
The setup of cloud-based VoIP PBX in Buffalo, NY is simple. The best part about the system is that each comes with pre-configured settings that allows you to simply plug in the phone to a network to have it work. You can always change or customize those settings as needed.

Benefit from the easy setup, reduced costs, and the robust features to give flight to your business. Comtel lets you focus on your business without having to worry about telecommunications, by enabling cost reductions, providing an advanced voice platform, providing virtually unlimited scale, performing remote moves and changes, and performing self-administration of the system whenever desired. To learn more about us and the services we offer, visit our website www.comtel.us or call us at (716) 874-5500.

Monday, 13 August 2018

The Benefits of Hosted VoIP for Your Business in Buffalo, NY

In recent years, hosted VoIP systems have become more popular than traditional PBX telephony for many reasons – simplicity, low upfront costs, reduced data bandwidth, elimination of expensive voice lines, and more. It can be tempting to stick with traditional telephony but If you are trying to decide whether the advantages of VoIP are enough to justify its cost, you are in the right place.

Hosted VoIP Buffalo NYDepending on the size and voice needs of your company in Buffalo, NY, you can often save significantly on your monthly phone bill by simply switching to hosted VoIP.  According to industry experts, the VoIP market is quickly growing at more than 15% per year! Plus, if VoIP is used with business tools such as fiber-optic Internet connectivity, companies can obtain major gains both in up time and reliability.

Some of the major advantages of Hosted Voice are listed below:
  • Simple to Install
A traditional business phone system requires extra space and equipment. You also need to schedule an appointment with a technician who can install the equipment and run the wiring for the phone system.

Getting started with VoIP is easier. All that you need are handsets which can share the same wiring and switches as your LAN.
  • Flexible and Scalable
When you are using an analog or PRI phone service vendor, it is not always easy to add another phone line. You must schedule an installation and may even have to wait a week or more for them to be able to do the installation. It can be a slow, expensive, and annoying process. However, there are no such hassles with VoIP.
  • Safe and Secure
With a VoIP phone system, you can handle your business through a private IP network for voice transport. This way, you need not worry about the confidentiality and sec
urity of your private information.

If you are running a business in Buffalo, NY, and want to have an efficient phone system to meet your business needs, get in touch with Comtel today! They are one of the most trusted providers of Hosted Voice services in Buffalo, NY for any type or size of business.

For more information about them or their services, feel free to call (716) 874-5500 or visit website http://www.comtel.us/.

Tuesday, 15 March 2016

Comtel Offers the Best Hosted IP/PBX Phone Systems in Buffalo, NY

A PBX (Private Branch Exchange) is a telephone system used within a company that switches calls between company users on local lines while enabling all users to share a certain number of external phone lines. More popular today are cloud versions of the PBX – enabling advanced features and simplicity, without big out of pocket investments.  If you seek a solid, competitively priced Hosted IP/PBX phone system to streamline your business processes, turn to Comtel, a leading company in Buffalo, NY.

We have been providing the most efficient and affordable cloud based phone systems to business in Buffalo, NY from the past several years. Whether you are a small business or a large enterprise, we have many telephone systems to suit your business needs. With our Cloud PBX Phone Systems or Hosted VOIP system, you can invest in the future growth of your enterprise. Our IP business telephone systems offer many advanced features, like Call queuing, Caller ID, Voice-mail to email (unified messaging), Simultaneous ring, Call reporting, logging, blind transfer, paging (external and internal via phones), etc.

We are also known for providing Infrastructure/Cabling; Mobility applications (remote worker, smart phone integration, wireless, etc.); Cloud based & premise communication solutions; Unified communications – desktop integration; and a lot more. For more information about us, our products, or services, feel free to browse through our official website i.e. http://www.comtel.us/. To reach us, you can also call us at 716 874 5500. We would be happy to help you.