Types Of PBX Phone Systems Available In Buffalo, NY

Gone are the days when PBX phone systems used to be reserved only for large enterprises. Installation and recurring costs have been reduced significantly over the years, making sophisticated office phone systems accessible for all. Some of the most common features of PBX phone systems include conferencing, automatic call distribution, directory call reporting, and recording. 

You can install any of these PBX phone systems in Buffalo, NY depending upon your business’ requirements:

• Traditional PBX

Traditional PBX phone systems reside on your company's premises. You buy/lease servers, software, devices, applications, installation, while incurring ongoing costs for outside phone lines, and vendor support.

• Hosted PBX

The majority of new systems today are “hosted”. With a Hosted PBX system, adding new features is as easy as downloading a new plug-in for your web browser. You would incur substantially lower (or no) upfront expenses, and instead pay a monthly subscription charge. Hosted also lets you eliminate most or all of your outside phone lines, while keeping important phone numbers.

If you’re interested in a PBX phone system or a Cloud VoIP phone system in the Buffalo, NY area, there are several customizable solutions offered by Comtel. From small to large deployments, Comtel is available to serve any size or type of business. 

To learn more, feel free to reach out to us at www.comtel.us. You can also call us at 716-874-5500 or simply drop an email to sales@comtel.us.  

Reasons You Should Switch to Hosted VoIP in Buffalo, NY Now

Hosted VoIP is an effective communication tool among businesses of all sizes in Buffalo, NY as the wide range of benefits it offers comes at an extremely affordable price. Some of the advantages of using VoIP systems over conventional phone systems are discussed below.

Cost savings

The cost savings potential of VoIP is immense. Other than additional (and optional) costs to purchase the handsets, there are virtually no extra costs involved, and you get excellent services at flat rates by choosing a package you need.

Contact Center Benefits

You can benefit from services like

• Representative scan communicate with customers via phone, chat, email, and more through Unified Communication
• A lot of VoIP services offer easy access to the metrics and the oversight you need to make smarter decisions.
• VoIP allows you to optimize the number of calls received according to CSR training, skill level, and other factors.

Availability of add-on features

VoIP systems are easily scalable and flexible. That allows you to add or remove features depending upon your need. Some of the most popular add-ons include

• Voicemail-to-email transcription
• Automated call distribution
• Web-based remote management for adding phone lines
• Audio conferencing

Data integration

Integrating your communications across different channels allows you to create a positive customer experience. VoIP can allow you to do just that.

Mobility

Mobility is one of the most desirable features of VoIP systems. In order to suit your needs, you can enable phone calls to ring simultaneously to both desk and mobile phones, unlock mobile call transferring, or enable mobile failover in the rare case your internet goes down.

If you’re interested in a Cloud VoIP phone system and you’re in or around Buffalo, NY, there are customizable solutions offered by Comtel. The company provides everything from structured cabling to network equipment, as well as the necessary resources for complete installation and maintenance services.

Comtel is among the most trusted Mitel phone providers in the entire Northeast, and certainly, Buffalo, NY. It does not matter how many employees you have in your company, if you need a reliable solution that will serve your voice, data, Internet, wireless, and fax, Comtel is a solid choice. For a single unified network which can further power your business communications, visit Comtel today!

To learn more, visit www.comtel.us. You can also call them at 716-874-5500 or simply drop an email to sales@comtel.us.

Hosted VoIP Phone Systems – An Overview

Hosted Voice over Internet Protocol (VoIP) based phone systems were developed as an upgraded version of the conventional PBX phone systems. Conventional PBX systems were used largely in major offices and businesses, and many companies were looking for an increase in functionality and decrease in cost.
 

Since voice and data signals are sent over the internet in a hosted VoIP system, it works with a broadband connection. These systems are replacing conventional telephone systems at an enormous rate in many organizations because of the benefits and features.
 

How does a hosted VoIP system work?
Much similar to the tasks performed by a normal landline (PSTN lines), a hosted VoIP system allows clients to have connect with internal and external parties anywhere. A big difference between the two is the higher functionality and flexibility you get in a hosted system. Hosted VoIP systems often make use of software that enables a server to control the system over the internet. This system is designed to convert voice and data into digital data and then transmit it over a broadband connection.
 

Advantages offered by cloud-based phone systems in Buffalo, NY
There are a number of benefits in using a hosted VoIP system instead of a PSTN system or a PBX phone. The first and foremost being reduced costs. Not only can users enjoy calls and messages between sites for free, but also, the cost of maintenance is significantly lower. Another advantage is that one system can support multiple extensions, and since a hosted VoIP system is scalable, the number of extension lines can be increased or decreased as needed. Flexibility in terms of location is an added benefit. As the entire system works over the internet, a VoIP phone can be carried anywhere without compromising the functionalities of the system.
 

The features of a hosted VoIP system like lowered costs, higher functionalities, more reliability, and easy usability make it quite desirable. Comtel is a well-established name among companies who provide hosted PBX voice and data services in Buffalo,NY. We offer a number of features like call queuing, simultaneous ringing, and unified messaging without losing the stability of the network. We offer you fully hosted voice services. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500.

Why a VoIP Phone System may be Better Than a Traditional Phone System

In every aspect of life, the advancements in technology are being reflected, and the progression of telephone systems and how they function is among them. There have been significant improvements in how these systems work and with the functionality they deliver. Not only have the features been enhanced, but the services have also become much more cost-effective. VoIP phone systems have turned out great for both small and big businesses and organizations as they allow your voice to travel over the internet instead of requiring hard connection to a phone company central office. In simpler terms, all you need to have a conversation is an active internet connection, wired or wireless. The best part about a VoIP phone system is that it allows you to have seamless communications on the network among all your work locations.

Some of the most common features of a VoIP phone system include dial by name, call waiting, do not disturb, distinct ringing, call monitoring, call park, call forward, call detail records, flexible inbound ringing, interactive directory list, paging, hot desking, greeting, caller ID, speed dial, and simultaneous ringing.

Once you switch to VoIP phones in Buffalo NY, you get access to many advantages:

• Business phone systems do not require the degree of setup that premise PBXs require. The advanced VoIP phones are easy to setup, feature rich beyond your imagination, extremely reliable, and cost-effective to a great extent.

• These systems have a web interface to support instant changes. Another thing that must be considered is that these can save you as much as 50 percent on your monthly bills compared to the traditional phone systems using common phone lines.

• One single bill each month that covers your subscription, features, usage, and 24x7 service.

Comtel takes its job of furnishing all businesses with an IP phone system in Buffalo, NY very seriously. They have been working with business phone solutions for decades and have many clients across the country. They not only help you with the installation of business phone systems in Buffalo, NY but also provide around the clock support for all of your communications needs.

Learn more about the company and their services at www.comtel.us.

How Can Businesses Benefit from Hosted VoIP Services in Buffalo, NY?

VoIP is Voice over Internet Protocol. As the term suggests, VoIP deals with enabling voice communication over an internet connection. It converts voice to digital signals that can be translated to an Internet Protocol. Many individuals may not understand how hosted VoIP services can benefit their businesses in Buffalo, NY and how it can be a significantly better than the traditional phones.

The advantages of using VoIP for business in Buffalo, NY are numerous. One of the most common advantages is an increase in savings, and some of the other significant ones include:

Enhanced mobility and flexibility

VoIP allows a user to integrate different capabilities like voice mail, email, fax, with ease. Mobility allows individuals who constantly on the move stay connected, with plug & play IP phones, the use of mobile devices, and WiFi networks.

Easy installation, usage,and troubleshooting

VoIP infrastructure is easily scalable, and therefore, new components can be added to the system very easily. It is easy to install and does not require separate cabling from a data connection.

For businesses that need reliable communication, VoIP technology can be extremely beneficial as it increases the manageability, cost-effectiveness, and the productivity of the business. Comtel provides VoIP services using Mitel phones in Buffalo, NY. They are among the most popular providers of business phone systems in Western New York and are known for their experience of working with all sorts of industries, including manufacturing, healthcare, automotive dealerships, financial services, and more. You can learn more about our company and the services we provide by visiting our website www.comtel.us.

Comtel Offers High Quality Cloud PBX Phone Systems In Buffalo NY

New technologies and high speed internet have created new products and services that have substantially improved productivity for small and medium businesses. Cloud telephony for business allows you to run business more effectively and efficiently through cost effective, flexible voice and advanced unified communications functionality that can be easily scaled up or down, improving productivity and keeping in touch with all the employees with little or no maintenance.

If you seek innovative features in a cloud based phone system, Comtel is a great choice. Our Cloud PBX is Internet-based voice and data communications where telecommunication applications, switching and storage are hosted in a secure, redundant data center. All the programming and components needed are managed by Comtel and this enables better efficiency. 

Comtel offershosted PBX, Cloud PBX and PBX phone systems across Buffalo and Western NY. PBX stands for Private Branch Exchange, which is a private telephone system used within a business. Traditionally, PBX systems were premise based, with standalone servers and related equipment installed.  Today, our cloud PBX is deployed in Comtel’s data center, and this saves our clients the cost of purchasing expensive servers, and also reduces one’s ongoing costs for items like electrical power.

Comtel provides top notch cloud based and premise communication solutions which include complimentary products like cabling infrastructure, software applications, and we have product experience with Toshiba phone systems, Cisco phone products, Mitel phone solutions, Aastra, Netgear, and many more in Buffalo NY.  Comtel has more than 4,000 customers in WNY. For more info, call Comtel today at 716-874-5500. Visit www.comtel.us.