Reasons You Should Switch to Hosted VoIP in Buffalo, NY Now

Hosted VoIP is an effective communication tool among businesses of all sizes in Buffalo, NY as the wide range of benefits it offers comes at an extremely affordable price. Some of the advantages of using VoIP systems over conventional phone systems are discussed below.

Cost savings

The cost savings potential of VoIP is immense. Other than additional (and optional) costs to purchase the handsets, there are virtually no extra costs involved, and you get excellent services at flat rates by choosing a package you need.

Contact Center Benefits

You can benefit from services like

• Representative scan communicate with customers via phone, chat, email, and more through Unified Communication
• A lot of VoIP services offer easy access to the metrics and the oversight you need to make smarter decisions.
• VoIP allows you to optimize the number of calls received according to CSR training, skill level, and other factors.

Availability of add-on features

VoIP systems are easily scalable and flexible. That allows you to add or remove features depending upon your need. Some of the most popular add-ons include

• Voicemail-to-email transcription
• Automated call distribution
• Web-based remote management for adding phone lines
• Audio conferencing

Data integration

Integrating your communications across different channels allows you to create a positive customer experience. VoIP can allow you to do just that.

Mobility

Mobility is one of the most desirable features of VoIP systems. In order to suit your needs, you can enable phone calls to ring simultaneously to both desk and mobile phones, unlock mobile call transferring, or enable mobile failover in the rare case your internet goes down.

If you’re interested in a Cloud VoIP phone system and you’re in or around Buffalo, NY, there are customizable solutions offered by Comtel. The company provides everything from structured cabling to network equipment, as well as the necessary resources for complete installation and maintenance services.

Comtel is among the most trusted Mitel phone providers in the entire Northeast, and certainly, Buffalo, NY. It does not matter how many employees you have in your company, if you need a reliable solution that will serve your voice, data, Internet, wireless, and fax, Comtel is a solid choice. For a single unified network which can further power your business communications, visit Comtel today!

To learn more, visit www.comtel.us. You can also call them at 716-874-5500 or simply drop an email to sales@comtel.us.

Everything You Need to Know About Cloud PBX Phone Systems

A Cloud PBX is one part Cloud Computing & one part PBX. In Cloud computing, the data is stored and accessed over the Internet as opposed to locally stored on a PC. PBX (or Public Branch Exchange) is the core technology that enables communication.

By taking advantage of the Cloud, enhancing and growing your telephone system is very simple. Rather than purchasing more equipment like cabinets, servers, modules, our virtual PBX is expanded via software.

A Cloud PBX comes with many features such as Call Recording, IVR/Auto Attendant, Hot Desking, and more. Many customers realize cost savings due to reduction in unnecessary circuits, lower cost of support, among other reasons. Sometimes, employees need to work on a project in a different office location, but still want to make and receive phone calls. With the hosted Voice or VoIP systems in Buffalo, NY, you can unplug your IP phone, plug it in at an alternate location, and work as you normally do every day.

Cloud PBX technology works wonders for businesses of every size. If you’re interested in a Cloud PBX phone system and you’re in or around Buffalo, NY, there are customizable solutions offered by Comtel. The company provides everything from structured cabling to network equipment, as well as the necessary equipment to installation and maintenance services.

Comtel is among the most trusted IP Phone providers in Buffalo, NY. It does not matter how many employees you have in your company, if you need a reliable solution that will serve you reliably in voice, data, Internet, wireless, and fax, Comtel is a solid choice.For a single unified network which can further power your business communications,  visit Comtel today!

To learn more, visit www.comtel.us. You can also call them at 716-874-5500 or simply drop an email tosales@comtel.us.

Hosted VoIP Phone Systems – An Overview

Hosted Voice over Internet Protocol (VoIP) based phone systems were developed as an upgraded version of the conventional PBX phone systems. Conventional PBX systems were used largely in major offices and businesses, and many companies were looking for an increase in functionality and decrease in cost.
 

Since voice and data signals are sent over the internet in a hosted VoIP system, it works with a broadband connection. These systems are replacing conventional telephone systems at an enormous rate in many organizations because of the benefits and features.
 

How does a hosted VoIP system work?
Much similar to the tasks performed by a normal landline (PSTN lines), a hosted VoIP system allows clients to have connect with internal and external parties anywhere. A big difference between the two is the higher functionality and flexibility you get in a hosted system. Hosted VoIP systems often make use of software that enables a server to control the system over the internet. This system is designed to convert voice and data into digital data and then transmit it over a broadband connection.
 

Advantages offered by cloud-based phone systems in Buffalo, NY
There are a number of benefits in using a hosted VoIP system instead of a PSTN system or a PBX phone. The first and foremost being reduced costs. Not only can users enjoy calls and messages between sites for free, but also, the cost of maintenance is significantly lower. Another advantage is that one system can support multiple extensions, and since a hosted VoIP system is scalable, the number of extension lines can be increased or decreased as needed. Flexibility in terms of location is an added benefit. As the entire system works over the internet, a VoIP phone can be carried anywhere without compromising the functionalities of the system.
 

The features of a hosted VoIP system like lowered costs, higher functionalities, more reliability, and easy usability make it quite desirable. Comtel is a well-established name among companies who provide hosted PBX voice and data services in Buffalo,NY. We offer a number of features like call queuing, simultaneous ringing, and unified messaging without losing the stability of the network. We offer you fully hosted voice services. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500.

Technical Knowhow of a Hosted VoIP Phone System

Hosted VoIP (Voice over Internet Protocol) was designed and developed to ultimately replace traditional PBX phone systems with the promise of greater efficiency. The two main reasons why hosted VoIP is replacing traditional PBX phone systems at an enormous rate in businesses are:

• Increased functionality, simplicity
• Decreased costs

Any VoIP system works best on a fiber or broadband connection as the transmission usually runs over an Internet connection.

Just like any other phone system, a hosted VoIP phone system in Buffalo, NY allows employees of an organization to communicate internally and externally. A hosted VoIP system is managed and controlled easily from any web interface. Admin of your system occurs wherever you are located, and changes are performed on the fly.

A hosted VoIP PBX phone system has numerous benefits to in Buffalo, NY. The most significant benefit of using this particular phone system is that its installation and operational costs are very low. In addition to exchanging voice and data, hosted VoIP also allows you to enjoy essentially unlimited scale. With VoIP’s flexibility, the location of the phone never gets in the way. You can stay connected to the network from wherever you are as long as you have access to an internet connection.

The outcomes of a hosted VoIP PBX phone system are desirable – reduced cost, elimination of unnecessarily phone lines, more functionality, ease of moves/changes, integration of smart devices, and overall simplicity, make a cloud PBX a great choice. Comtel is a well-established name among companies who provide hosted VoIP voice and data services in Buffalo and Western New York. We offer all of the common features like call queuing, simultaneous ringing, and unified messaging along with more advanced applications such as speech to text options, contact center, call recording and more. We offer you fully-hosted voice services. Currently, we provide these services featuring Mitel phones in Buffalo, NY. As a matter of fact, we not only install our VOIP Phone Systems, we also maintain them and provide ongoing account management. Learn more about us by visiting our website www.comtel.us or call us today at (716) 874-5500. You can also write to us at sales@comtel.us

Why a VoIP Phone System may be Better Than a Traditional Phone System

In every aspect of life, the advancements in technology are being reflected, and the progression of telephone systems and how they function is among them. There have been significant improvements in how these systems work and with the functionality they deliver. Not only have the features been enhanced, but the services have also become much more cost-effective. VoIP phone systems have turned out great for both small and big businesses and organizations as they allow your voice to travel over the internet instead of requiring hard connection to a phone company central office. In simpler terms, all you need to have a conversation is an active internet connection, wired or wireless. The best part about a VoIP phone system is that it allows you to have seamless communications on the network among all your work locations.

Some of the most common features of a VoIP phone system include dial by name, call waiting, do not disturb, distinct ringing, call monitoring, call park, call forward, call detail records, flexible inbound ringing, interactive directory list, paging, hot desking, greeting, caller ID, speed dial, and simultaneous ringing.

Once you switch to VoIP phones in Buffalo NY, you get access to many advantages:

• Business phone systems do not require the degree of setup that premise PBXs require. The advanced VoIP phones are easy to setup, feature rich beyond your imagination, extremely reliable, and cost-effective to a great extent.

• These systems have a web interface to support instant changes. Another thing that must be considered is that these can save you as much as 50 percent on your monthly bills compared to the traditional phone systems using common phone lines.

• One single bill each month that covers your subscription, features, usage, and 24x7 service.

Comtel takes its job of furnishing all businesses with an IP phone system in Buffalo, NY very seriously. They have been working with business phone solutions for decades and have many clients across the country. They not only help you with the installation of business phone systems in Buffalo, NY but also provide around the clock support for all of your communications needs.

Learn more about the company and their services at www.comtel.us.

How Can Businesses Benefit from Hosted VoIP Services in Buffalo, NY?

VoIP is Voice over Internet Protocol. As the term suggests, VoIP deals with enabling voice communication over an internet connection. It converts voice to digital signals that can be translated to an Internet Protocol. Many individuals may not understand how hosted VoIP services can benefit their businesses in Buffalo, NY and how it can be a significantly better than the traditional phones.

The advantages of using VoIP for business in Buffalo, NY are numerous. One of the most common advantages is an increase in savings, and some of the other significant ones include:

Enhanced mobility and flexibility

VoIP allows a user to integrate different capabilities like voice mail, email, fax, with ease. Mobility allows individuals who constantly on the move stay connected, with plug & play IP phones, the use of mobile devices, and WiFi networks.

Easy installation, usage,and troubleshooting

VoIP infrastructure is easily scalable, and therefore, new components can be added to the system very easily. It is easy to install and does not require separate cabling from a data connection.

For businesses that need reliable communication, VoIP technology can be extremely beneficial as it increases the manageability, cost-effectiveness, and the productivity of the business. Comtel provides VoIP services using Mitel phones in Buffalo, NY. They are among the most popular providers of business phone systems in Western New York and are known for their experience of working with all sorts of industries, including manufacturing, healthcare, automotive dealerships, financial services, and more. You can learn more about our company and the services we provide by visiting our website www.comtel.us.

Benefits of Using Hosted Voice Solutions for Businesses in Buffalo, NY

Every organization tries to cut expenses wherever possible without affecting productivity. Telecommunication is a primary need and can be a large expense item for many organizations.Many systems require hardware and software to be configured on site, making it even more difficult to maintain. This is a chief reason why organizations are shifting to VoIP for Business in Buffalo, NY. By using Hosted voice services, expenses are greatly reduced. Select Comtel, and your system is hosted, with all features and ongoing maintenance included. Here are some benefits of using a cloud-based voice system.

Cost-effectiveness
VoIP helps you with short-term and long-term saving. Before VoIP became reliable,a PBX server/software was installed at an organization’s location, leading to expensive maintenance and setup costs. Organizations had to pay for the service providers, hardware installers, and maintenance personnel. All in all, lump-sum amounts were paid for telecommunication services, regardless of use. However, VoIP changed the scenario completely.Now the services are hosted in the cloud offering plans with no maintenance cost required.

Choice of Devices
Hosted Voice services allow employees to use their business VoIP number to make or receive calls on their smart-phones, tablets, or desktop PCs.

IT Independent
The cloud is the source of all the features a Hosted PBX service offers. There’s no need for re-wiring the facility for moves, adds, or changes. Hosted VoIP in Buffalo, NY is largely “plug & play”. You can also avoid handling multiple phone companies by consolidating internet and phone services for all your locations.

Increased Productivity
Hosted Voice communication helps simplify collaboration between offices with built-in networking, increasing efficiency, and providing better communication between employees and clients. Mobility options allow pairing of one’s smart phone with their desk phone, enabling users on the go to be connected wherever and whenever they wish.

If your business in Buffalo, NY needs Hosted Voice solutions, contact Comtel. They are a leading provider of high-quality and affordable business phone systems. Whether you are looking for a cloud-based system for your small business or simply wanta quality VoIP system, Comtel is the place for you. They also offer creative financing and leasing options to help your business. To learn more about their services, call (716) 874-5500 or visit http://www.comtel.us/.