Why You Should Get VoIP Phone Systems for Your Business?

Are you planning to get a VoIP phone system for your business in Buffalo, NY? Well, VoIP is certainly an ideal choice for businesses in New York due to its long list of features and benefits. Many small and big businesses are benefitting from these phone systems to achieve success and improve their customer care

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If you are planning to get VoIP phone system for your NY business, then rest assured that you will enjoy a variety of benefits including call detail records, call monitoring, interactive voice response, call park, blacklists, call queuing, hot desking, call recording, speed dial and call waiting. In addition, you will get caller ID, conference, simultaneous ring, do not disturb, call forward, unified messaging, automated attendant and many more features.

With such features, your business will be able to provide better customer response, and improve customer care. In addition, it will improve your employees’ productivity. And, these features and VoIP phone systems allow you to save money. How? Well, no more service calls, no more waiting and no more bills are surely benefitting, financially.

But, to obtain these benefits and to get a reliable Hosted VoIP phone system in Buffalo, NY, find a recognized firm – one with a long term reputation for excellence, around the clock support, and best in class products. Check out the vendor websites, and check with clients to ensure that you make the right decision.  

So, if you are looking for Cloud VoIP phone systems in Buffalo, NY, we recommend that you get in touch with Comtel. This firm offers a fully hosted voice and data service for businesses across Buffalo and Western New York. The firm is known for its comprehensive services that include data carrier services, conference room solutions, voice processing & unified messaging solutions and more. Visit www.comtel.us for more information. Or, call at (716) 874-5500.

Is a VoIP Phone System Suitable for Your Small Business?

Do you still use a traditional phone system for your business? Traditional phone systems can be a burden for small businesses with expensive and sometimes complicated equipment. Older phone systems suffer with limited capabilities, inefficient moves/changes, and reliance on a physical hardware infrastructure. Is it time to switch to a VoIP Phone System in Buffalo, NY?

VoIP, also known as Voice over Internet Protocol,is a technology that allows people to communicate through any network that uses Internet Protocol. The VoIP phone systems are cost-effective and reliable when compared to traditional phone systems. Now, the big question – is it suitable for your small business? It actually suits every business – but if you are curious, then here is a list of the benefits of switching to VoIP phone system:

•  Small businesses located in remote areas may need a more effective and economical mode of communication. The VoIP phone systems require almost no hardware investment,making it a scalable option for small businesses.
•  VoIP phone systems do not require hardware upgrades. This means that your business will no longer have to deal with outdated phone systems in future.
• Hosted VoIP systems for your businesses in Buffalo, NY are essential if you want to stay updated with advancing technology. This way, you will have more time to focus on your business.
• With different VoIP packages available, you can choose a suitable one according to your business size and need. And, the VoIP hardware remains the same, which means you can easily shift providers of plans as per the requirements. 

So, if you are planning to get a VoIP phone system for your business in Buffalo, NY, contact Comtel today. This notable company is recognized for providing fully hosted and data VoIP phone systems. For more information, call 716-874-5500.

Enhance Your Enterprise with Unified Communications

Increasingly, business staff are positioned to do more with less, to accomplish tasks more quickly, and to be more accessible.  Many organizations are taking steps to enable greater efficiencies with technology tools.  Comtel offers advanced unified communications products and services in the area, as part of our VoIP for Business in Buffalo NY and hosted VoIP in Buffalo NY.

How can Comtel help you? Our clients seize the opportunity withhigh quality voice and data services that deliver a series of enhanced capabilities with integration and mobility at the core.  We’ve seen major transitions in how businesses operate in just the last few years.  Today, we still use voice mail, but “messaging” is now available on your desk phone, your PC/laptop, tablet, or smart phone.  A typical experience is one where a business user has a single phone number – and calls to this destination find the individual wherever they might be.  Firms integrate contacts, use apps on their smart devices – all enhancing one’s ability to deliver seamless access.  VoIP has been a key driver in these developments.

What exactly is VoIP?
VoIP stands for Voice over Internet Protocol – and it leverages the Internet (or other IP network) for making and receiving telephone calls. This tends to deliver what can be an extremely affordable medium for communication, and an excellent means to reduce ongoing expenses.  With a new VoIP solution, businesses are able to drop many of their physical phone lines in favor of this streamlined network.  While one keeps their actual phone numbers, inbound and outbound telephone calls ride over the Internet connection, thus reducing the monthly expense one pays for lines and usage.

What are some of the VoIP features?
Comtel’s VoIP truly enables businesses to make the most of this highly-efficient, quality-driven, and customer-oriented solution. When you install a Comtel VoIP solution in your business, you also gain important features including:

• Distinct Ringing
• Automated Attendant
• Blind Transfer
• Interactive Voice Response
• Flexible Inbound Ringing (Customer Controlled)
• Day/Night/Holiday Greeting
• Unified Messaging (users are able to access their messages from any synched application)
• Flexible Extension Numbering
• Find Me/Follow Me with Call Control
• Dial by Name
• Direct Station Selection/Busy Lamp
• MOH – customizable
• COMTEL: Your connection for VoIP For Business Buffalo NY

If you are seeking an affordable solution for hosted VoIP in Buffalo NY, contact sales@Comtel.us for further information. We will meet with you for a no obligation assessment and get you started on the road to more efficient and affordable unified communications. If more convenient, contact us by telephone at 716 874-5500.

Comtel Offers the Best Hosted IP/PBX Phone Systems in Buffalo, NY

A PBX (Private Branch Exchange) is a telephone system used within a company that switches calls between company users on local lines while enabling all users to share a certain number of external phone lines. More popular today are cloud versions of the PBX – enabling advanced features and simplicity, without big out of pocket investments.  If you seek a solid, competitively priced Hosted IP/PBX phone system to streamline your business processes, turn to Comtel, a leading company in Buffalo, NY.

We have been providing the most efficient and affordable cloud based phone systems to business in Buffalo, NY from the past several years. Whether you are a small business or a large enterprise, we have many telephone systems to suit your business needs. With our Cloud PBX Phone Systems or Hosted VOIP system, you can invest in the future growth of your enterprise. Our IP business telephone systems offer many advanced features, like Call queuing, Caller ID, Voice-mail to email (unified messaging), Simultaneous ring, Call reporting, logging, blind transfer, paging (external and internal via phones), etc.

We are also known for providing Infrastructure/Cabling; Mobility applications (remote worker, smart phone integration, wireless, etc.); Cloud based & premise communication solutions; Unified communications – desktop integration; and a lot more. For more information about us, our products, or services, feel free to browse through our official website i.e. http://www.comtel.us/. To reach us, you can also call us at 716 874 5500. We would be happy to help you.

Comtel Offers High Quality Cloud PBX Phone Systems In Buffalo NY

New technologies and high speed internet have created new products and services that have substantially improved productivity for small and medium businesses. Cloud telephony for business allows you to run business more effectively and efficiently through cost effective, flexible voice and advanced unified communications functionality that can be easily scaled up or down, improving productivity and keeping in touch with all the employees with little or no maintenance.

If you seek innovative features in a cloud based phone system, Comtel is a great choice. Our Cloud PBX is Internet-based voice and data communications where telecommunication applications, switching and storage are hosted in a secure, redundant data center. All the programming and components needed are managed by Comtel and this enables better efficiency. 

Comtel offershosted PBX, Cloud PBX and PBX phone systems across Buffalo and Western NY. PBX stands for Private Branch Exchange, which is a private telephone system used within a business. Traditionally, PBX systems were premise based, with standalone servers and related equipment installed.  Today, our cloud PBX is deployed in Comtel’s data center, and this saves our clients the cost of purchasing expensive servers, and also reduces one’s ongoing costs for items like electrical power.

Comtel provides top notch cloud based and premise communication solutions which include complimentary products like cabling infrastructure, software applications, and we have product experience with Toshiba phone systems, Cisco phone products, Mitel phone solutions, Aastra, Netgear, and many more in Buffalo NY.  Comtel has more than 4,000 customers in WNY. For more info, call Comtel today at 716-874-5500. Visit www.comtel.us. 

Looking for Unified Communications in Buffalo NY? Check out Comtel Today!

Just what does a unified communications solution mean for your company? Unified communications is among the most popular catch-phrases we hear today so understanding its relevance can make a big difference.

In its simplest form, unified communications is the vehicle by which our voice, data, video, mobile devices, messaging integrate together. We see firms replacing multi-server environments in favor of integrated servers sharing applications, or virtual environments like datacenters with larger, but similarly shared applications/systems, and the like.

Comtel provides unified communications both in premise systems and our cloud PBX implementations. Today, the user experience may include a desk phone, a mailbox, an email, and the ability to plug in anywhere, or, use one single mobile device like a smartphone or tablet and have full functionality for making and receiving calls, leveraging wi-fi, and much more.

Comtel offers IP phone system to customers who are interested in making the most of their telecom investment. Being able to administer your own systems means having a robust web interface that allows you to make immediate changes to your service. Want to know more about what a Comtel unified communications solution might look like in your organization can do for you? Here are just some of the features you’ll get:

• Flexible Inbound Ringing (Customer Controlled), cell phone pairing
• Automated Attendant, answer and route by time of day
• Call Recording
• Unified Messaging
• Simultaneous Ringing
• Interactive Voice Response
• Web Browser Administration/Management

This is by no means an exhaustive list of all of the IP phone system features you’ll enjoy when Comtel installs it for your business. Whether you are looking for unified communications or Hosted PBX in Buffalo, NY, Comtel has the experience to get the job done right and the testimonials to prove it. If you’re interested in finding out more, contact Comtel at sales@comtel.us today!

VoIP Phone System Installation By The Experts at Comtel

VoIP is Voice over Internet Protocol technology. It is the technology used to transmit audio as data or packets over the Internet or private network to network users anywhere a connection is available. With the advent of digital age, VoIP is increasing in popularity and is being used for its great quality and low cost with incredible features. Calling nationally and internationally has become much cheaper than traditional phone service with this technology. Having a professional services implementation can make all the difference in the world. For WNY area installs, we rely on the expertise of field trained technical staff, as well as a fully manned NOC to manage installation, programming, as well as moves and changes.

If you are residing in the Western New York area and looking professionals to install a VoIP phone system, look no further than Comtel. Comtel is one of the leading companies in the Buffalo, Western New York area and serves all kinds of telecommunications needs. They have a team of dedicated staff, with a full complement of seasoned professionals to serve your ongoing requirements for products, support, training, or consultation. Comtel’s unified communications portfolio provides any business with options such as remote teleworker, plug & play IP sets, mobile phone integration, unified messaging, and much more. We will install a full-fledged set up for unified messaging which allows users to access their message anytime and anywhere trough a desktop or a smartphone or via email applications.

Take a leap toward improved communications, and look to install an IP phone systems from Comtel. Featuring the latest 6800 series desktop family from Mitel, our hosted PBX systems deliver around the clock. Comtel has been delivering solutions for the past 25 years in WNY. www.comtel.us/ 716-874-5500 ovisit www.comtel.us.