Monday, 4 May 2015

Comtel is Redefining Professional Unified Messaging

Being able to compete in the exponentially growing business world of the 21st century means expanding both the time and space confines of productivity. Luckily, technological breakthroughs in unified communication and unified messaging have allowed many businesses to synch mobile devices with landline phones, computers, tablets, etc. Comtel, a Business Telephone Systems Company that has been operating in the Buffalo, New York area for the past twenty years, offers their customers the most advanced, up-to-date and seamless means for unified communication and unified messaging through their VoIP telephone systems.

Unified Messaging enables a level of integration with a business’ email such that depending on options chosen enables voice mail, email, and even fax messages to be funneled into a single Inbox.  Productivity-wise, now workers get all of their messages in a streamlined manner 24x7.  Those with smartphones can even play a voice mail directly using the device’s media player.  Now, users can pick up important messages as they happen, and take immediate action.  Comtel’s Unified Messaging options enable increased productivity and efficiency for any workforce.

Comtel’s VoIP telephone systems offer small to medium businesses, retail centers and call centers with superb voice and data services, and they configure their services to best suit the needs and requirements of each of their local clients. Comtel offers unified messaging through VoIP telephone systems that not only save actual physical space by not having to use tons of equipment, but they are also highly cost-effective, reliable and can grow as your business grows. When clients implement a VoIP telephone system through Comtel, they are able to have complete control over making changes to their service, or having Comtel’s team make the changes for them. Technology in unified messaging through VoIP telephone systems has advanced to the point that now there is no need to make a service call which means no more waiting, and no more hefty bills to pay. And all of that means no more frustrations because, after all, the work day is filled with frustration enough!

What makes Comtel soar over the competition? Comtel VoIP offers their services as an advanced, secure cloud-based system. Their solutions are comparable to any Cisco VoIP phone on the market. They are able to deliver to their customer a vast range of capabilities from their enterprise-grade fully redundant datacenter. They take pride in the fact that their services are monitored 24x7, which means that when it comes to unified messaging and unified communication, you’ll never have down time. They have multiple carriers, redundant servers, dual electrical grids and have complete remote access for any changes, moves or diagnostics that need to be executed.

Contact Comtel Business Telephone Systems today at their office location in Tonawanda, New York, or give them a call at 716-874-5500. They can be emailed at sales@comtel.us. They would be happy to discuss your business’s unified messaging and unified communication needs.

Wednesday, 1 April 2015

Comtel Offers Clients Greater Productivity with Voip for Business Solutions

Let’s face it, business is all about productivity, and without reliable, clear communications, productivity can be lost. Comtel is a Buffalo-based, locally owned company that specializes in designing, installing and servicing telephone systems. They are proud to now offer VoIP for business in the Buffalo area. With over 25 years of experience, Comtel has served over 5,000 customers in the Buffalo and WNY community. They encourage current and new customers to consider changing over to a VoIP phone system for the many excellent features available with VoIP for business.
VoIP is a term that stands for “Voice over Internet Protocol” or in other words, “Voice over the Internet.” Just like how emails are sent over the internet, it’s now possible for people to make and receive calls using the internet. This allows a number of interesting features for customers to utilize including:
  • 3-way conferencing
  • Dial by name
  • Call Queuing
  • Automated attendant
  • Blacklists
  • Distinct ringing
  • Do not disturb
  • Interactive voice response
  • Simultaneous ring (cell, home, etc.)
  • Unified messaging
  • Paging
  • Hot desking
  • Day/Night/Holiday greeting
  • All of the usual features like call waiting, call forwarding, etc., plus many more.
Comtel offers professional and experienced VoIP phone system installation. Their range of professional services provides a timely, seamless, successful implementation of the client’s telecommunications solution. Comtel understands that sometimes, urgent matters happen outside of regular office hours. That’s why they are fully committed to helping their customers with support issues through their on-call technician that can be reached any time of the day.
Comtel’s VoIP for business solutions includes their fully hosted voice and data Aastra telephones including the Mitel/Aastra family of enhanced desktops that are comparable to any Cisco VoIP phone on the market. The 673i has been their most popular VoIP for business phone with an LCD display, support for up to six lines, advanced XML capability to access custom applications and is entirely interoperable with the leading IP-PBX platforms. These Aastra/Mitel VoIP for business phones provide both small and large businesses with many options and exceptional value.
As a well-regarded company doing business in Buffalo for the past twenty five years, Comtel is pleased to announce the availability of their VoIP phone systems to their thousands of current and potential customers. As technology progresses, it’s important that businesses progress alongside it to maximize productivity, increase customer relations and boost sales.