Types Of PBX Phone Systems Available In Buffalo, NY

Gone are the days when PBX phone systems used to be reserved only for large enterprises. Installation and recurring costs have been reduced significantly over the years, making sophisticated office phone systems accessible for all. Some of the most common features of PBX phone systems include conferencing, automatic call distribution, directory call reporting, and recording. 

You can install any of these PBX phone systems in Buffalo, NY depending upon your business’ requirements:

• Traditional PBX

Traditional PBX phone systems reside on your company's premises. You buy/lease servers, software, devices, applications, installation, while incurring ongoing costs for outside phone lines, and vendor support.

• Hosted PBX

The majority of new systems today are “hosted”. With a Hosted PBX system, adding new features is as easy as downloading a new plug-in for your web browser. You would incur substantially lower (or no) upfront expenses, and instead pay a monthly subscription charge. Hosted also lets you eliminate most or all of your outside phone lines, while keeping important phone numbers.

If you’re interested in a PBX phone system or a Cloud VoIP phone system in the Buffalo, NY area, there are several customizable solutions offered by Comtel. From small to large deployments, Comtel is available to serve any size or type of business. 

To learn more, feel free to reach out to us at www.comtel.us. You can also call us at 716-874-5500 or simply drop an email to sales@comtel.us.  

Reasons You Should Switch to Hosted VoIP in Buffalo, NY Now

Hosted VoIP is an effective communication tool among businesses of all sizes in Buffalo, NY as the wide range of benefits it offers comes at an extremely affordable price. Some of the advantages of using VoIP systems over conventional phone systems are discussed below.

Cost savings

The cost savings potential of VoIP is immense. Other than additional (and optional) costs to purchase the handsets, there are virtually no extra costs involved, and you get excellent services at flat rates by choosing a package you need.

Contact Center Benefits

You can benefit from services like

• Representative scan communicate with customers via phone, chat, email, and more through Unified Communication
• A lot of VoIP services offer easy access to the metrics and the oversight you need to make smarter decisions.
• VoIP allows you to optimize the number of calls received according to CSR training, skill level, and other factors.

Availability of add-on features

VoIP systems are easily scalable and flexible. That allows you to add or remove features depending upon your need. Some of the most popular add-ons include

• Voicemail-to-email transcription
• Automated call distribution
• Web-based remote management for adding phone lines
• Audio conferencing

Data integration

Integrating your communications across different channels allows you to create a positive customer experience. VoIP can allow you to do just that.

Mobility

Mobility is one of the most desirable features of VoIP systems. In order to suit your needs, you can enable phone calls to ring simultaneously to both desk and mobile phones, unlock mobile call transferring, or enable mobile failover in the rare case your internet goes down.

If you’re interested in a Cloud VoIP phone system and you’re in or around Buffalo, NY, there are customizable solutions offered by Comtel. The company provides everything from structured cabling to network equipment, as well as the necessary resources for complete installation and maintenance services.

Comtel is among the most trusted Mitel phone providers in the entire Northeast, and certainly, Buffalo, NY. It does not matter how many employees you have in your company, if you need a reliable solution that will serve your voice, data, Internet, wireless, and fax, Comtel is a solid choice. For a single unified network which can further power your business communications, visit Comtel today!

To learn more, visit www.comtel.us. You can also call them at 716-874-5500 or simply drop an email to sales@comtel.us.

VoIP Phone System Installation By The Experts at Comtel

VoIP is Voice over Internet Protocol technology. It is the technology used to transmit audio as data or packets over the Internet or private network to network users anywhere a connection is available. With the advent of digital age, VoIP is increasing in popularity and is being used for its great quality and low cost with incredible features. Calling nationally and internationally has become much cheaper than traditional phone service with this technology. Having a professional services implementation can make all the difference in the world. For WNY area installs, we rely on the expertise of field trained technical staff, as well as a fully manned NOC to manage installation, programming, as well as moves and changes.

If you are residing in the Western New York area and looking professionals to install a VoIP phone system, look no further than Comtel. Comtel is one of the leading companies in the Buffalo, Western New York area and serves all kinds of telecommunications needs. They have a team of dedicated staff, with a full complement of seasoned professionals to serve your ongoing requirements for products, support, training, or consultation. Comtel’s unified communications portfolio provides any business with options such as remote teleworker, plug & play IP sets, mobile phone integration, unified messaging, and much more. We will install a full-fledged set up for unified messaging which allows users to access their message anytime and anywhere trough a desktop or a smartphone or via email applications.

Take a leap toward improved communications, and look to install an IP phone systems from Comtel. Featuring the latest 6800 series desktop family from Mitel, our hosted PBX systems deliver around the clock. Comtel has been delivering solutions for the past 25 years in WNY. www.comtel.us/ 716-874-5500 ovisit www.comtel.us.